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Record and reconcile customer payments including bank transfers, cheques, credit cards, and other payment methods.
Maintain accurately reconciled Accounts Receivable ledgers along with proper supporting documentation.
Coordinate with operations and customer service teams to resolve SOA and account discrepancies.
Ensure reconciled cash control and customer accounts with no unmatched bank credits exceeding 15 days.
Manage and facilitate cheque scanning processes, ensuring timely submission and accurate recording of receipts.
Monitor customer accounts and follow up on pending or unmatched transactions.
Ensure compliance with company policies and relevant financial regulations.
Support month-end and year-end closing activities by ensuring all customer ledgers are properly reconciled.
Prepare reports and maintain proper records related to receivables and customer accounts.