Job OverviewWe are seeking a dynamic and technically skilled Sales Engineer to handle the sales of Process Chemicals for the Kanoo Energy division. The role requires fostering strong relationships with key stakeholders, achieving financial targets, and driving business growth within the region.Key Responsibilities· Conduct local market research to identify business opportunities and customer needs.· Build and maintain strong customer relationships, identifying potential opportunities through market insights.· Position the company’s offerings competitively with proper planning and execution of sales activities.· Handle RFQs and tenders, ensuring comprehensive and compliant submissions.· Promote and develop existing and new products/principals within the region.· Meet and exceed financial targets through strategic sales planning and execution.· Monitor competition by analysing market trends, pricing, products, and merchandising techniques.· Maintain a sales pipeline and prepare forecasts against financial budgets and future business prospects.· Develop sales strategies, set targets, and participate in budgeting and performance assessments.

Visit a minimum of 3-4 customers daily to generate new business and leads. Assist customers in selecting the correct parts in a friendly, professional, and efficient manner.Inform customers of companion part requirements and specials, ensuring that they are exposed to the full product line.Provide accurate price quotes and other information to customers over the phone in a courteous and cheerful manner. Review quotes to ensure parts ordered are correct and pricing matches estimates.Maintain high-level service for both internal and external customers. Ensure prompt follow-up on special orders and back-ordered parts.Notify the parts manager of out-of-stock items or materials requiring immediate attention.Ensure payment is received from all customers, obtain necessary credit authorization, and provide customers with copies of invoices/DN.Get approval for returns and ensure proper documentation for parts returned, including the original invoice or its number for verification.Stay updated on technical spare parts bulletins and new products. Participate in training programs as required.Maintain orderly records of purchase orders, invoices, and relevant documents. Set up orders for shipment, delivery, or pick-up and ensure communication of updates to sales and support teams.Collaborate with the parts manager to maintain a lost sales tracking program.Regularly create, update, and maintain the customer database.Comply with internal arrangements for working on off days or public holidays based on operational requirements. Carry out temporary assignments as requested by the manager.

As a Sr. Travel Consultant at American Express, specializing in Centurion and Platinum Card Members, you will play a pivotal role in delivering exceptional travel experiences and personalized service to our most valued clients. This role requires expertise in luxury travel arrangements, attention to detail, and the ability to exceed the expectations of discerning travelers.We are currently seeking two Travel Consultants to join our team in Dubai, UAE—one fluent in Arabic and the other in Filipino.Client Relationship: Serve as the primary contact for Centurion and Platinum Card Members, providing personalized travel consultation and concierge services tailored to their individual preferences and needs.Trip Planning: Assist clients in planning and booking all aspects of their travel arrangements including flights, accommodations, ground transportation, tours, and activities, ensuring seamless and memorable experiences.Luxury Travel Expertise: Demonstrate in-depth knowledge of luxury travel destinations, properties, and experiences, offering expert advice and recommendations to enhance the client's journey.VIP Treatment: Coordinate VIP amenities, room upgrades and special requests for clients to create unforgettable moments.Problem Resolution: Handle any travel related issues or emergencies with professionalism and efficiency, providing timely assistance and finding solutions to meet the client's needs.Sales and Revenue Generation: Identify opportunities to upsell premium travel services and products, maximizing revenue and profitability while maintaining a focus on delivering exceptional value to the client.Relationship Building: Cultivate strong relationships with clients through regular communication, follow up, and personalized touches, fostering loyalty and trust.Compliance and Documentation: Ensure compliance with company policies, industry regulations, and contractual agreements, maintaining accurate records and documentation for all client interactions and transactions.Team Collaboration: Work closely with cross functional teams including sales, marketing, and operations to deliver integrated solutions and enhance the overall client experience.

Visit customers to develop relationship and expand customer base for sale of welding machine / consumables / parts sales.Build customer base by identifying new potential / lost end-user customers, contact decision makers.Provide technical support to meet customer requirements; discuss and coordinate with principals in this regard.Provide quotation to customers and offer alternate suggestions / solutions when items are not in stock or when back ordered.Understand market size, price level to help define the pricing policy. Keep abreast of competitor activities.Carry out machine or consumable demonstration with support of service team. Follow up on the trials till order finalization.Close communication with sales engineers/ service engineers / sales coordinators / credit control on day-to-day operations.Follow up on customers enquiries, submitted quotations, complaints, and delivery related issues.Notify sales coordinator for out-of-stock items and when new items must be ordered.Follow up for payment / account receivables on timely basis.Prepare sales reports on weekly basis and on need to provide based basis.To work closely with Lincoln Electric (Principal) / Hyundai (Principal) besides other welding principals etc.Ensure collection and return of demonstration machines / unused samples to the respective warehouses.

Process customer orders and collaborate with sales engineers, credit control, and logistics to ensure timely delivery.Coordinate with logistics for orders involving duty unpaid materials or zero VAT documentation.Obtain one-off approvals, secure Statements of Account (SOAs), calculate landed costs, discounts, and prices (strong math skills required).Process purchase requests for both presold and stock items, including any necessary purchase order amendments.Conduct periodic stock analysis for various welding principals.Submit invoices and ensure customer acknowledgment, utilizing online portals for submission.Ensure collection of CDC/PDCs and submit to credit control; process cash customer orders and ensure cash is transferred to the head office on the same day.Follow up with principals for order delivery and acknowledgment, coordinating with sales engineers.Obtain quotes from freight forwarders for ex-works collections and follow up on deliveries.Review shipping documents for accuracy.Submit online price quotes for RFQs from government entities like NDC, EGA, ADNOC, etc.Monitor DH warehouse stock and ensure demo customers are closed upon product return.

OverviewWe are seeking an experienced and dynamic Senior Sales Executive to join our Kanoo Logistics Division in Dubai. The ideal candidate will play a key role in developing and securing new business, increasing market share, and driving revenue growth. The position requires a proactive sales professional with strong communication and networking skills, who can effectively coordinate with internal teams and maintain excellent relationships with external customers.Key Responsibilities· Build a robust sales pipeline through cold calling, site visits, and leveraging market intelligence.· Meet and exceed sales targets while ensuring customer retention through timely follow-ups and visits.· Prepare and present high-quality sales offers, contracts, and tenders, ensuring alignment with corporate margins and customer needs.· Promote the company’s services in accordance with the marketing strategy to enhance brand image and market position.· Act as the primary liaison between customers and the logistics division for all services and solutions.· Maintain accurate and up-to-date commercial records using assigned software and CRM tools.· Ensure adherence to corporate governance standards and the Group Code of Conduct.· Collaborate with internal teams, such as operations, pricing, and management, to deliver exceptional customer service and support.

American Express is a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success.Job Overview: The Travel Assistance (TA) is responsible for the efficient allocation of emails, issuance of tickets, hotel bookings, and car rentals for our clients. The TA plays a key role in assisting Travel Account Managers (TAMs) by managing various administrative tasks, coordinating with hotel partners, and ensuring seamless travel arrangements. Proficiency with Sabre (GDS) and knowledge of hotel reservation handlings are essentialKey Responsibilities:Email Allocation: Distribute incoming emails to the appropriate TAMs for further action.Ticket Issuance, Hotel Booking, and Rent A Car: Once customer confirms, assist TAMs by issuing tickets, booking hotels, and arranging car rentals.Forward confirmations to the respective TAMs.Utilize GDS for booking and ticketing processes.Assist with NDC, other OTA bookings and ticket issuances/reissuances.Coordination with Hotel Partners and Suppliers:Liaise with hotels and suppliers based on TAM instructions.Check availability of connecting rooms and other specific requirements.Follow up on requests and confirmations with hotel partners.Ticket Reporting and POS Charges:Report daily sale documents for both internal teams.Manage Point of Sale (POS) collections and ensure accurate record keeping.Handovers and Follow Ups:Assist TAMs with handovers and follow-up actions as assigned.Ensure timely and accurate follow-ups on all pending tasks.Refunds: Follow up with the refund team on requests initiated by TAMs.Ensure refund processes are completed promptly and accurately.

Promote and sell corporate travel solutions, travel packages, and related services to existing and new clients, driving business growth and expanding our customer base.Develop and maintain strong, long-lasting relationships with key accounts, ensuring high customer satisfaction and repeat business. Act as the primary point of contact for clients' corporate travel needs.Identify and target new customers and market opportunities through research, networking, and strategic outreach. Develop tailored proposals and presentations to win new business.Monitor market trends and competitor activities, analyzing customer needs and behavior. Use insights to refine and adapt sales strategies, ensuring our offerings remain competitive and aligned with market demands.Provide regular sales reports and updates to the management team, detailing progress toward targets, new opportunities, and key performance metrics. Offer insights into customer feedback and market trends to inform business strategy.Collaborate with the marketing, operations, and customer service teams to ensure a seamless customer experience and efficient service delivery. Support cross-departmental initiatives that drive overall business success.

Monitor supply chains and shipmentsEngage in regular communication with clientsEnsure timely schedules for client ordersMaintain accurate and consistent recordsCoordinating with transportation providers to ensure prompt and proper movement of shipments and goods deliveryResponding to customer inquiries and referring clients to the proper channelsReviewing purchase orders and shipping documents to ensure accuracyMaking shipping arrangements for inbound and out bound delivery of goodsPreparing customs documentation and process customs bills on Dubai TradePreparing Goods Receipts (GRNs)Execute Sales Orders, process Delivery Notes and InvoicesIdentify process bottlenecks & suggest solutions for improvementBuild and maintain relationships with suppliers, clients, and internal teamsEnsure customer satisfactionAdhere to all relevant rules and regulationsEnsuring that the quality of all services provided meets the required ISO standards

We are looking for a reliable and proactive General Helper to assist with a variety of maintenance tasks, including plumbing, carpentry, masonry, and general upkeep of facilities. The ideal candidate will be responsible for performing maintenance work, assisting with tasks as needed, and ensuring work areas and equipment remain clean and organized.Perform general maintenance tasks in areas such as plumbing, carpentry, and masonry.Assist with various duties requiring hands-on skills and knowledge.Ensure work areas and equipment are kept clean and properly maintained.Follow both verbal and written instructions from supervisors accurately.Collaborate with team members to ensure tasks are completed in a timely and efficient manner.

OverviewThe Kanoo Machinery is seeking a skilled General Technician specializing in heavy machinery and construction equipment, with a focus on Bobcat machines. This role involves hands-on technical work, including diagnostics, repairs, preventive maintenance, and customer interactions.Key Responsibilities· Independently perform diagnostics, repairs, and maintenance on Bobcat machines, as well as other heavy equipment like beach cleaning machines, tractors, skid loaders, and telehandlers.· Conduct both preventive and breakdown maintenance on all assigned machinery, aiming to complete tasks efficiently and with minimal rework.· Accurately interpret technical manuals and schematics to identify the correct parts for repairs.· Provide customers with clear technical and warranty support.· Establish and maintain strong relationships with new and returning customers.· Ensure compliance with all health, safety, and environmental (HSE) standards and regulations, always maintaining a safe work environment.

Job OverviewWe are seeking a dynamic Sales Engineer with a minimum of 3 years of experience in sales and marketing of mechanical products, focusing on Metering Skids, Loading Arms, Expansion Joints, Hoses, Control Valves, Pressure Relief Valves, Rupture Discs, Pumps, and other related products. The ideal candidate will have a proven track record working with major Oil & Gas, Power & Utility End users, Tank Terminals, Secondary Industries, and EPC contractors in the UAE.Key Responsibilities:· Drive the sales and marketing efforts for Mechanical BU products, focusing on Oil & Gas, Petrochemical, Power & Utilities, and EPC sectors.· Identify and develop new business opportunities, expanding market reach and penetrating new segments.· Collaborate with in-house resources for product registration and prequalification with major industry players.· Conduct market research to identify Brownfield and Greenfield opportunities, staying informed on trends and needs within target industries.· Develop in-depth product knowledge and maintain a proactive approach to understanding client pain points.· Build and maintain strong relationships with clients, providing prompt and proactive responses to their needs.· Convert customer challenges into business opportunities by delivering engineered solutions and value-added services.· Prepare and submit monthly reports, including performance forecasts and updates on business development activities.· Ensure timely payment collection, compliance with ISO standards, and adherence to internal reporting systems.

At Kanoo Travel we are looking for someone with minimum 3 years experience in meetings & event management. Familiar in venue sourcing, negotiation, contracting, budget management and onsite management required.Job Responsibilities:Meet/call with clients to understand the purpose of the meeting or eventPlan the scope of the event, including time, location, program, and costSolicit bids from places and service providers (for example, Hotels, A/V provider.Work with the client to choose where to hold the event and whom to contract for servicesInspect places to ensure they meet the client's requirementsCoordinate event services such as rooms, transportation, and food serviceConfer with on-site staff to coordinate detailsMonitor event activities to ensure the client and event attendees are satisfiedReview event bills and approve paymentEnsuring all Documents Cash / Exchange Vouchers / Tickets Reissued / Others Coupons are Reported timely. Liaise with Accounts Dept. regarding refund authorities / reissue authority etc.Liaising with branding & Event conceptualization agenciesUsage of technology platform – Cvent

Heavy Duty Drivers are responsible to carry loads from shipper’s facility to the consignee’s facility. It is their responsibility to drive safely and deliver the cargo to the consignee on time and in safe condition.Collection and delivery of goods from/to its respective destinations as per the committed time scheduleMaintains telephone contact with base or supervisor to receive instructionsKeeps record of materials and products loaded on truck before transporting it to its destination Assists in loading and unloadingPositions blocks and ties rope around items to secure cargo for transport.Ensure the cargo/packages loaded on truck are properly stacked and kept avoiding any damages or loss.Ensure to record all the relevant information with related to the cargo loaded on truck - no. packages, package type, weight, volume, payment mode etc. on KRT consignment noteObtains customer signature on KRT consignment note as token of proof and collects payment for goods delivered, if instructed on KRT consignment NoteCarry out necessary checks on vehicle and issues if any identified should immediately report to the Terminal Assistant / SupervisorMaintains truck logbook as per the company policy.Cleans, inspects, and services vehicle.Ensure the compliances of all safety measures with related to cargo handling and traffic regulations of the country.

Ensure that customer requirements are fully understood, recorded and attended to as per their expectations.Ensure proper coordination with the drivers by assigning them tasks on a timely manner.Ensure maximization /optimization of profits and resource utilization for profitability.Ensure maintenance of our fleet by having proper check list and logbook.Ensure that QHSE requirements, regulations of the country are fully understood and adhered.Engage in business development activities, customer relationship, key account management, operational excellence and customer satisfaction.Ensure that jobs are registered and controlled from acceptance stage to closure & making sure documents related to shipment movements are filed in job folders.Co-ordinating between various stakeholders within the division and suppliers for meeting customer expectations and timely submission of job folders for invoicing & closing.Provide leave coverage for staff & taking up responsibilities as assigned by superiors.

Verification & Accounting of various vendor invoices via KPI-PASFollow up with the Vendors/Operation Teams on the pending invoices against the issued PO’sPreparation of Agency charge vouchers as per agreed tariff for respective vessel calls.Verification of Vessel checklist to make sure all the required information is updated by the operation Team (Purchase order, Contract number, Agency appointment etc)Generating the FDA as per Kanoo Shipping's agreed procedure & guidelinesSubmission/uploading of the invoices in the customer portalsCompletion of all allocated Tasks within the allocated time frameResponding to invoice queries received from customers promptlyMonitoring of the emails for immediate actionCoordinating with Kanoo Shipping AP/AR Team

Prepare agency charge vouchers, ensure serial control of revenue documents, raise debit notes, and handle receivable amounts. Maintain organized documentation, process payments, and coordinate with vendors for wallet system transactions and AP allocation.Arrange and submit accounts to major principals, update their systems, meet deadlines, and prepare weekly financial reports. Reconcile control accounts, recharge cash payments/advances, and follow up on outstanding payments to ensure timely remittance.Actively boost the collections process by following up on overdue payments. Oversee coding and allocation of bank remittances (AR allocation in Gemfin system), check daily cash/cheque collections (via Solvermind System), reconcile discrepancies, and report anomalies to the Manager.Open and manage new accounts, collaborate with internal and external service providers, and cover various staff roles during leave as per allocation. Continuously monitor the collections process to improve cash flow and meet financial targets.

Monitor supply chains and shipmentsEngage in regular communication with clientsEnsure timely schedules for client ordersMaintain accurate and consistent recordsCoordinating with transportation providers to ensure prompt and proper movement of shipments and goods deliveryResponding to customer inquiries and referring clients to the proper channelsReviewing purchase orders and shipping documents to ensure accuracyMaking shipping arrangements for inbound and out bound delivery of goodsPreparing customs documentation and process customs bills on Dubai TradePreparing Goods Receipts (GRNs)Execute Sales Orders, process Delivery Notes and InvoicesIdentify process bottlenecks & suggest solutions for improvementBuild and maintain relationships with suppliers, clients, and internal teamsEnsure customer satisfactionAdhere to all relevant rules and regulationsEnsuring that the quality of all services provided meets the required ISO standards

Handle the processing of FDA and other related shipping invoices.Ensure all invoices are accurately recorded and included in the FDA for the services provided.Verify and reconcile invoice discrepancies and resolve issues with the customers.Track and record advances received from clients, ensuring proper documentation and reportingHandle the accounting for crew-related visa expenses, ensuring all costs are accurately tracked and reported.Manage the accounting of Cash to Master (CTM) transactions, ensuring accuracy and timely reconciliation.Coordinate with the operation teams to ensure accurate financial tracking of shipping activitiesPerform regular reconciliation of accounts related to the shipping division, including general ledger accounts, customer statementsMaintain organized and accurate financial documentation for audit purposes.Verify and account for cash payment vouchers, ensuring all transactions are accurately recorded and properly authorized.Perform other tasks to support on month end closing.

Visit customers to develop relationship and expand customer base for sale of welding machine / consumables / parts sales.Build customer base by identifying new potential / lost end-user customers, contact decision makers.Provide technical support to meet customer requirements; discuss and coordinate with principals in this regard.Provide quotation to customers and offer alternate suggestions / solutions when items are not in stock or when back ordered.Understand market size, price level to help define the pricing policy. Keep abreast of competitor activities.Carry out machine or consumable demonstration with support of service team. Follow up on the trials till order finalisationClose communication with sales engineers/ service engineers / sales coordinators / credit control on day-to-day operations.Follow up on customers enquiries, submitted quotations, complaints, and delivery related issues.Notify sales coordinator for out-of-stock items and when new items must be ordered.Follow up for payment / account receivables on timely basis.Prepare sales reports on weekly basis and on need to provide based basis.Develop and execute sales strategies to achieve sales targets in the welding industry.Identify and prospect potential customers and build strong relationships with existing customers.Understand customer needs and recommend appropriate welding products and solutions.Provide technical support and product demonstrations to customers.Prepare and present sales proposals and negotiate contracts.Collaborate with internal teams to ensure customer satisfaction and smooth order processing.Stay updated on industry trends, competitor activities, and new welding technologies.Meet sales goals and objectives within specified timeframes.Prepare sales reports and forecasts to track progress and identify opportunities for improvement.Maintain accurate records of sales activities and customer interactions.Ensure collection and return of demonstration machines / unused samples to the respective warehouses.

Ensuring daily status report prepared, updated, and closely monitoring for all Import / Export Land FreightRelated Transportation Forwarding and Clearance Jobs at GCC Border Check Posts / CustomsPreparation as well verification of all Documentations as required for GCC Imports / Exports as per Customs Regulations of UAE,KSA as well Oman.Assure on time and accurate Job file Opening & Customs File preparationProvide Customs Clearance brokers with needed documents as per Law of the land .Follow-up with Customs Offices at Border Posts and Customs Brokers to get latest shipment statusEnsure accurate and on time status update for all jobsFlag issues to Manager towards any issues related to clearance of shipments at Border Posts / CustomsEnsure prompt response to customers as and when required.Ensure timely invoicing to customers.Ensure that the customer is notified, and approvals are taken from them prior to settling the demurrage/ detention charges.Assure on time updates to customers / overseas agents to keep them informed of the status of their shipments and ensure that all their inquiries are properly answered.Ensure that only approved suppliers are to be used to transport the shipmentVerify the customs file and enter the on-customs EDI manifesting system.Verify the custom file for completeness and correctness before submission to customs.Ensure Payment of all applicable charges and duties against official receipts and settle the same with CPV’SAttend custom inspection and devote individual attention to customer's cargo to ensure safe handling and to inform the Supervisor / Sr. Broker of any storage charges or missing items during visual inspection.All custom clearance documents, Bayan copies and receipts must be returned back to Sr. Broker or the customs clearance operations team on the same day and no documents to be kept or retained for the next day.On each stage of custom clearance procedures update the Sr. Broker / Supervisor or the customs clearance operations team the status of clearance formalities and steps without delay.

Assist in set up machines & surroundings before to start a production cycle.Control and adjust machine settings (e.g. speed, Diameter, length).Feed raw materials suitable for production schedule to semi or automated machines.Inspects parts with precision and measuring tools.Watch operation of machines regularly to meet quality requirement.Report issues that might occur during the shift to floor supervisors.Regularly Check output to spot any machine-related mistakes or flaws.Keep record of final products.Maintain activity logs.

The Kanoo Group is seeking a dynamic and experienced Digital Transformation Specialist to lead and execute our digital transformation initiatives. The ideal candidate will have a proven track record in driving digital change within an organization, with the ability to align digital strategies with business goals, foster innovation, and enhance operational efficiencies.Responsibilities:Develop and implement a comprehensive digital transformation strategy aligned with The Kanoo Group’s business objectives.Lead and manage digital transformation projects from conception through execution, ensuring timely delivery and budget adherence.Identify and integrate digital tools and technologies to streamline operations, enhance productivity, and drive innovation.Collaborate with the IT Manager, Data Analyst, and other key stakeholders to ensure seamless integration of new technologies.Foster a digital-first culture within the organization, promoting continuous learning and adaptation to new digital trends.Conduct regular assessments of current technology capabilities and business processes to identify areas for digital improvement.Utilize data analytics to drive strategic decisions, measure the impact of digital initiatives, and provide actionable insights.Ensure proper training and support for staff to adopt new technologies and digital processes.Monitor and evaluate the success of digital initiatives, adapting strategies as necessary to ensure continuous improvement and alignment with business goals.