Process customer orders and collaborate with sales engineers, credit control, and logistics to ensure timely delivery.
Coordinate with logistics for orders involving duty unpaid materials or zero VAT documentation.
Obtain one-off approvals, secure Statements of Account (SOAs), calculate landed costs, discounts, and prices (strong math skills required).
Process purchase requests for both presold and stock items, including any necessary purchase order amendments.
Conduct periodic stock analysis for various welding principals.
Submit invoices and ensure customer acknowledgment, utilizing online portals for submission.
Ensure collection of CDC/PDCs and submit to credit control; process cash customer orders and ensure cash is transferred to the head office on the same day.
Follow up with principals for order delivery and acknowledgment, coordinating with sales engineers.
Obtain quotes from freight forwarders for ex-works collections and follow up on deliveries.
Review shipping documents for accuracy.
Submit online price quotes for RFQs from government entities like NDC, EGA, ADNOC, etc.
Monitor DH warehouse stock and ensure demo customers are closed upon product return.
