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Parts Sales Executive

FAS Trading & Contractors

Job Type

Full-time

Work Type

On-Site

Location

Abu Dhabi, UAE

Experience

6 - 9 years
  • Visit a minimum of 3-4 customers daily to generate new business and leads. Assist customers in selecting the correct parts in a friendly, professional, and efficient manner.
  • Inform customers of companion part requirements and specials, ensuring that they are exposed to the full product line.
  • Provide accurate price quotes and other information to customers over the phone in a courteous and cheerful manner. Review quotes to ensure parts ordered are correct and pricing matches estimates.
  • Maintain high-level service for both internal and external customers. Ensure prompt follow-up on special orders and back-ordered parts.
  • Notify the parts manager of out-of-stock items or materials requiring immediate attention.
  • Ensure payment is received from all customers, obtain necessary credit authorization, and provide customers with copies of invoices/DN.
  • Get approval for returns and ensure proper documentation for parts returned, including the original invoice or its number for verification.
  • Stay updated on technical spare parts bulletins and new products. Participate in training programs as required.
  • Maintain orderly records of purchase orders, invoices, and relevant documents. Set up orders for shipment, delivery, or pick-up and ensure communication of updates to sales and support teams.
  • Collaborate with the parts manager to maintain a lost sales tracking program.
  • Regularly create, update, and maintain the customer database.
  • Comply with internal arrangements for working on off days or public holidays based on operational requirements. Carry out temporary assignments as requested by the manager.