Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
0 - 2 years
- Assisting with Luggage: Help guests with their luggage upon arrival and departure. Transport luggage to and from the guest's room, often using a cart or dolly.
- Providing Information: Offer guests information about hotel amenities, facilities, and services (such as dining options, pool, gym, etc.). Answer general questions and direct guests to locations within the hotel or nearby attractions.
- Room Escorting: Escort guests to their rooms, explaining the features of the room (e.g., lighting, air conditioning, TV, safe, etc.).
- Handling Mail and Packages: Accept, deliver, and store packages, mail, and messages for guests.
- Coordinating with Other Staff: Work with front desk, housekeeping, and concierge to ensure guests' needs are met. Help with various duties as needed, such as opening doors, assisting with transportation arrangements.
- Providing Excellent Customer Service: Maintain a friendly and professional demeanor while interacting with guests. Ensure that guest requests are met promptly and efficiently.