Handling Routine work thereby ensure the smooth running of the billing counter/patient accounting section.

Processing Bills & payments for patients for all availed services which include “Consultation, Pharmacy, Dental, Radiology, Medical Reports, Lab Reports, Yellow Fever Vaccination, Travel Certificate, and Radiology Report” etc. Preparing Outstanding Report on day-to-day basis & coordinating with service area in charge for clarity and reporting it to the line manager in Costing & Patient Accounting Section at the head office. Initiating & approving patient exemptions in billing system & collecting the required documents as per billing rules for validating & securing safely.

Collecting cash summary reports & POS receipts from cashiers at end of every shift from each cashier to reconcile with the collection and charges, auditing POS receipts, report & merchant statement, correcting the mismatch or discrepancies effectively.

Reporting mismatch issues to Costing & Patient Accounting Section at the Head office for necessary corrections at the same instance and closing the day by ensuring the collections are accurate. Following up with head office team for mismatch issues corrections.

Initiating the claims submission for all outpatient services.

Attaching Sub Billing Groups to patients in billing system & collecting the required documents to validate and secure efficiently.

Assisting cashiers in handling downtime tasks (Direct Bills, Deposits Calculations etc.) during system downtime and making sure knocking off all the dropped bills upon system online.

Audit compliance on all billing, exemptions and bill modification done.

Provides ad-hoc Reports to management or any other related administrative tasks that maybe assigned by the Health Centre Manager or from the Line manager in Costing & Patient Accounting Section at the Head Office

Facilitating Patient Refund Request through Costing & Patient Accounting Section at the head office ensuring necessary approvals.

Preparing Outstanding Report on day-to-day basis & coordinating with service area in charge for clarity and reporting it to the Line manager in Costing & Patient Accounting Section at the head office.

Perform Additional duties assigned time to time to support the business.