Strategy Development & Implementation

Provide inputs to the development of the overall Site Operations strategy and participate in developing Enova’s strategy in line with the vision, mission, and business objectives.

Deliver the Operations Management strategy for Contractual Sites of the assigned assets while ensuring contractualcommitments are successfully met.

Leadership

Participate and recommend actions to maximize the effective achievement of the Site Contract’s objectives through leading the Site Operations team, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates’ and the business unit’s performance.

Organization Structure

Contribute and assist the Contract Manager in defining an optimum structure for the division so that resources areoptimally utilized, and communication takes place in an efficient manner.

Budgets & Plans

Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.

Lead and manage Site Operations while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.

Discuss “Site-Specific-Budgets” with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers’ budgeting is as appropriate and as accurate as possible.

Operations & Facilities Management

Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.

Monitor service delivery performance and participate in the evaluation of suppliers’ performance to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.

Monitor resource utilization for Site Operations to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.

Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).

Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.

Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.

3. Qualifications, Experiences, & Skills Minimum Qualifications

Bachelor’s Degree in Electrical or Mechanical Engineering, CMMS knowledge is also preferable

Minimum Experience: 8 – 12 years’ experience in operations management including 2 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management

Job-specific Skills: In depth knowledge of laws and regulations as well as global best practices; decisiveness and judgment, innovative and conceptual skills, numerical and problem solving skills, communication and influencing skills, interpersonal and negotiation skills, planning and organizing skills, leadership and teamwork skills, mentoring and coaching skills, project management skills, computer proficiency, risk management skills, and multiple stakeholder management skill