Job Purpose Contract Management Administrator is a vital member of our Credit Department, responsible for providing relevant support in managing post activation requirements of active contracts. Job Description * Provide timely assistance to retail and fleet customers with enquiries and concerns related to their IHF Agreement. * Prepares and processes various requests which includes cheque recalls, payment refunds and collateral return (end-to-end process). * Initiate and prepare early settlement calculations * Draft liability letters and other correspondences that maybe requested by customer related to their active IHF Agreement. * Coordinate with borrowers on their lumpsum cheque replacements and ensure that