Job Description

Job Description CERTIFIED SERVICE TECHNICIAN (Base level): 1.

Job Description * Attend to showroom visitors in a professional and timely manner. * Make professional client presentations that promote price-value advantage. * Provide quotations and follow up with customers after presentations. * Keep a record of customer information for customer call reports. * Prepare proposals based on customer's requirements and standard technical specifications. * Answer customer inquiries with regard to product specifications, pricing, and payment methods. * Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivables. * Monitor and report on market trends and competitor activity. * Submit accurate sales forecasts for superiors. * Maintain a high level of product knowledge. * Undertake additional related responsibilities as required. Experience * With 3 years experience in automotive

Job Description * Inspect and prepare the vehicles paintwork prior to installation of PPF or vinyl wrapping * Install PPF on the vehicle using precision cutting techniques and specialized tools * Cut and trim PPF is free of bubbles, wrinkles, and other defects * Verify that the PPF is properly aligned, mirror and other obstacles * Wrap the vehicle with vinyl is free of bubbles, wrinkles and other defects * ensure that the vinyl around door handles, mirrors and other obstacles * Keep the work area clean and organized * Follow safety protocols and guidelines to maintain a safe work environment Knowledge and Experience * 1-2 years of experienced in PPF installation and car wrapping or related field * Familiarity with computerized cutting system * excellent attention to detail and manual dexterity * Ability to work independently and manage time effectively * Basic knowledge of automotive paint and bodywork * Ability to use specialized PPF installation and vinyl wrapping tools and equipment Competencies Skills and other abilities Education/Training Job Knowledge Experience Culture & values Communication Skills

Job Overview Liaises both with customers and workshop personnel in order to clarify needs and expectations so that repair and service on vehicles can be conducted within an expected length of time and at expected cost and Quality Liaises both with customers and workshop personnel in order to clarify needs and expectations so that repair and service on vehicles can be conducted within an expected length of time and at expected cost and Quality Job Description 1.

* Ensure network service availability. * Oversee firewalls, web application firewall, network analyzers, network switches and other security devices. * Design and implement network security infrastructure architecture. * Establish and enforce hardware and software standards suitable for network security environments. * Examine network systems to identify vulnerabilities. * Consult with internal and external parties to understand network security requirements, controls, policies and threats. * Maintain a level of detail that prevents stealthy cyber attacks. * Anticipate security risks and implement innovative solutions to neutralize them. * Keep up-to-date with current information security trends. * Track, analyse and resolve threats including malfunctions and attacks. * Ensure secure LAN and WAN architecture. * Lead network projects and ensure compliance. * Conduct network maintenance and system upgrades, including service patches, updates, hot fixes and security configurations. * Responsible for configuring, verifying and troubleshooting routing protocols. * Segregate and maintain VLANS, inter-VLAN routing and VTP. Configure RSTP, MST and PVST. * Manage and supervise structured cabling. * Administer and troubleshoot Avaya IP Telephony Systems. * Develop project objectives by reviewing project proposals and plans. * Determining organizational needs and coordinate the development and maintenance of network infrastructure. * Manage and configure Aruba wireless system. Knowledge and Experience * Minimum of 5 years related experience * Knowledge in Barracuda Firewall, Fortinet Firewall and Sophos Firewall * Knowledge in Barracuda Web Application Firewall * Knowledge in Darktrace EDR Solution * Knowledge in Routing, switching configuration in Avaya, Aruba, Cisco

Job Description * Allocate the workload to assigned team * Ensure adequate maintenance of tools, equipment, and other materials in the department * Ensure that the area is adequately staffed to achieved objectives and that technicians are supplied with the necessary equipment to perform the required tasks * Assess impact of delays, interruptions or changes in plans and implement appropriate courses of actions to minimize issues. * Provide advice and technical assistance to team members. * Review the monthly performance in collaboration with other team leaders to determine where improvements can be made. * Analyze current procedures and activities to identify and present opportunities for improvement. * Orient new team members (e.g explain work hours, procedures, use of equipment etc) to familiariaze them with works surroundings. * explain job expectations and procedures to ensure that new team members understand their respective duties. * Coach and develop the job related skills of team members to facilitate improvements intheir job performance. * Maintain good relationship with customers by meeting and exceeding their expectations. * Undertake addiditional related responsibilities as required. * ensure that all the technicians are wit up-to-date trainings. Knowledge and Experienced * At least 4 years experience in GM Automotive dealer Workshop as Team Leader * Technical qualification equivalent to Auto Mechanic course, preferably Automotive engineering. * Any certifications related to Auto Mechanic course and diploma in Automobile Engineering. Competencies Communication Skills Culture & values Education/Training Experience Job Knowledge Skills and other abilities

Job Description * Prepare daily KPI/Aftersales Report-Workshop Sales and Service Advisor * Prepare Daily Activity Report-technician * responsible for the efficiency and utilization of technicians * Ensuring successful distribution of job cards through the workshop * Forwarding all completed jobs to service costing/warranty/administration for invoicing whilst ensuring all work hours expected have been documented. * Responsible for ordering from outside source for consumable/tires/oil and other supplies needed for workshop * Allocating labor lines for the technician clock in time on each service order for costing * Updating reception for the status of the vehicles inside the workshop and WIP vehicles * Monitoring the supplies for the Oil & consumables * Allocation the consumables supplies/tires/oil into the Incadea System Knowledge and Experience * Diploma/Graduate Mechanical Engineering * 3-5 years in the similar role with Automotive Dealership Competencies Skills and other abilities Education/Training Job Knowledge Experience Culture & values Communication Skills

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