Job Description * Allocate the workload to assigned team * Ensure adequate maintenance of tools, equipment, and other materials in the department * Ensure that the area is adequately staffed to achieved objectives and that technicians are supplied with the necessary equipment to perform the required tasks * Assess impact of delays, interruptions or changes in plans and implement appropriate courses of actions to minimize issues. * Provide advice and technical assistance to team members. * Review the monthly performance in collaboration with other team leaders to determine where improvements can be made. * Analyze current procedures and activities to identify and present opportunities for improvement. * Orient new team members (e.g explain work hours, procedures, use of equipment etc) to familiariaze them with works surroundings. * explain job expectations and procedures to ensure that new team members understand their respective duties. * Coach and develop the job related skills of team members to facilitate improvements intheir job performance. * Maintain good relationship with customers by meeting and exceeding their expectations. * Undertake addiditional related responsibilities as required. * ensure that all the technicians are wit up-to-date trainings. Knowledge and Experienced * At least 4 years experience in GM Automotive dealer Workshop as Team Leader * Technical qualification equivalent to Auto Mechanic course, preferably Automotive engineering. * Any certifications related to Auto Mechanic course and diploma in Automobile Engineering. Competencies Communication Skills Culture & values Education/Training Experience Job Knowledge Skills and other abilities