Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
0 - 6 years
- Provide excellent customer service and maintain a high level of customer satisfaction.
- Assist customers with product information, pricing, and order processing.
- Handle customer inquiries, complaints, and issues promptly and professionally.
- Maintain accurate customer records and update information as needed.
- Collaborate with internal teams to address customer needs and resolve problems.
- Identify and escalate complex issues to appropriate departments for resolution.
- Stay up-to-date with product knowledge and industry trends to better assist customers.
- Follow company policies and procedures to ensure consistent service delivery.
- Strive to meet or exceed customer service goals and targets.
- Continuously improve customer service skills through training and development.