Customer Service Representative at kelvon hodings in Dubai - 1 - 3 years of experience

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Customer Service Representative

kelvon hodings

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

1 - 3 years

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels like calls, chats and emails.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

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