Demand planner is part of inventory control team in Global Aftersales at Al Futtaim Automotive. The team is responsible for balancing the inventory cost with service level as per business recommendation. Demand planner is responsible for improving the forecast accuracy at the national as well as branch level so that right stock is procured on time and made available to customers. This is achieved by utilizing the tools specially Syncron to monitor the demand transactions and taking timely actions to avoid the risk of run out. There is a need of continuous stakeholder alignment to understand the business and market needs to keep the stock healthy.

What you will do:

• The Demand planner is responsible to review and process Back-to-Back orders with supplier.
• Ensure orders are sent to the supplier and confirmation on receipt of orders.
• Ensure orders are dispatched within the agreed lead time
• Monitor and follow up on the back orders
• Risk assessment and mitigation of bulk ordered quantities.

• Review pending orders overdue for delivery and communicate with vendor to ask about the delays in supply.
• Ensure on time delivery of Available stock to the Customers
• Provide ETD/ETA information to Customers on Back Orders.
• Review Technical and Campaign Parts and Order Proposal

• Recall and Redistribution Order Processing and Follow up
• Monitor Auto Replenishment orders
• Review and Ensure availability of Stocked Parts at Branches
• Follow up on Service Level with respective BranchRepresentative

Required skills to be successful:

• Extensive knowledge of inventory management systems & Supply chain modules in other ERP systems like SAP

• Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects)

• Demonstrated experience developing management reporting packs and presenting to senior leadership.

• Skilled in problem solving and continuous improvement methodologies