Job Type
Full-time
Work Type
On-Site
Location
Dubai, UAE
Experience
5 - 8 years
- Communications with clients to clear all required information for installation
- Contact with supplier to create the drawings
- Cooperate with Site Engineer to know his requirements for site preparations, make contact with client about site requirements using civil/electrical points for the project document and list for civil and electrical work required for lift installation documents
- Follow up the site preparations
- Material inspection upon arrival to the site and NCR to be raised if needed
- Accountable for customer satisfaction through quality of service and precise communication including equipment safety and performance
- Resolve customer service quality complaints and invoicing complaints related to maintenance operations
- Deliver service according to the service contract requirements as per quality standards
- Responsible for end-users, sites, and technicians’ safety
- Control field operations costs and callouts
- Manage third party inspections visits and follow-up actions
- Validate the service contract technical terms with the sales team
- Timely completion of the planned maintenance visits according to scheduling
- Responsible for the control and authorization of overtime
- Accountable for the performance of assigned technicians and being accountable for their motivation and competence development
- Projects must be delivered on time, within budget and in accordance with the contract scope where necessary take action to mitigate on overspends in costs
- Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment
- Maintain a leadership role in all aspects of risk management. Ensure operations are conducted in accordance with our safety program and focused on providing a safe work environment
- Plan, evaluate and improve the efficiency of department processes and procedures to enhance quality and efficiency
- Schedule routine and preventive maintenance as needed. Establish and maintain a work order system to fulfil repair requests
- Attend site and technical meetings with project team for smooth operation
- Work on after-sales support services and providing Technician’s help
Other jobs at MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
Elevator Technician
MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
Finance Assistant
MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
Service Sales Engineer/Executive
MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
Elevator Installation Technician
MASSAED INSTALLATION OF ELEVATORS AND ESCALATORS
Accountant Accounts Receivable