Job Purpose Summary:

The incumbent is primarily responsible for managing and overseeing the IT Infrastructure Architecture both in development and production environments. The incumbent will be responsible of the re-engineering of existing and new IT Infrastructure to optimize performance; implement latest design standards and adopt latest technologies. The incumbent will also help select the best platforms and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.

Essential Duties & Responsibilities by Dimensions:

A. Shareholder & Financial:

- Coordinate with the Head of Enterprise Architecture to provide architectural recommendations that fall inline with the Group’s overall strategy and vision.

B. Customer (Internal & External):

- Meet with internal managers and project owners to understand and document their requirements prior to providing suitable solutions.

- Build and maintain strong and effective relationship with all other related departments, units and vendors to achieve the Group’s goals/ objectives.

C. Internal (Processes, Products, Regulatory):

- Develop and deliver against the organization’s strategy and successfully implement Infrastructure Architecture through active engagement delivery and investment programs.

- Use industry standard architecture methodologies to successfully implement and grow the Infrastructure Architecture of the bank.

- Design and Build an up to date Infrastructure Architecture to ensure smooth and seamless propagation of data between systems and subsystems.

- Cover all internal systems as well as their dependence on multiple vendor products and services.

- Propose new enterprise standards based on business need, IT need and technology advances. Assist project teams to implement the standards into business applications.

- Employ and enforce IT industry standards such as ITIL.

- Performs architecture reviews with infrastructure teams, Internal Risk management(IRM) and audit teams to ensure adherence to standards, information risk management policies.

- Work closely with network and infrastructure teams, and project teams to understand their needs and ensure the best enterprise standard is implemented.

- Identify gaps in the Corporate Information/Data Model and address them actively in collaboration with the business support teams.

- Maintains a technology watch to identify emerging technologies that are relevant to the line of business. Builds awareness of key emerging technologies and promotes to the business in order to address their issues.

- Lead the preparation and maintenance of documentation and standards for the different activities and systems user guides as per the overall documentation policy.

- Ensure that design and development standards are integrated with the Group’s governance framework.

- Ensure compliance and adherence to existing standards and policies in regards to IT security, internet and VPN security, and BCP and disaster recovery.

- Carry out requirements as directly assigned by the Head of IT Enterprise Architecture and in accordance with the overall business plan.

D. Learning & Knowledge:

- Understand user requirements and existing systems in order to provide the proper solutions by enhancing the existing systems or providing new systems.

- Strong knowledge of infrastructure architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure changes are in congruence with the Group’s long term planning and approved strategy.

- Initiate regular meetings which aim to add value by discussing progress, problems, and any other issues of concern.

- Identify areas for professional development of self and direct reports and act to enhance professional development of self and others.

E. Other:

- Ensure high standards and security of confidentiality to safeguard commercially sensitive information.

Education/Experience Requirements:

- University graduate (Computer Science or related degree) with at least 4 years experience in financial services with a specialization in infrastructure architecture, design and management.

- Specific courses in IT security and Infrastructure Architecture.

Required Special Skills:

- Self-driven with well-developed motivational and team-building skills.

- Strong experience in Architectural design.

- Excellent oral and written communication skills in English and Arabic (preferable).

- Effective leadership and management skills.

- Strong analytical, problem solving, and decision-making skills.

- Project management skills.

- Strong documentation skills.

- Good interpersonal skills.

Operating Environment/ Location:

- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.

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Framework and Boundaries:

- Group’s overall strategic plan.

- Budgetary/ scorecard targets.

- Applicable policies and procedures.

- Relevant regulatory pronouncements of the applicable local and international regulators and related best practices.

- Delegated and re-delegated authorities as per the delegation of authorities’ structure.

Communications and Working Relationships:

- Business departments within the Group are responsible to provide service requirements via the standard mechanisms, all such issues are managed by the Head of IT Strategy & Governance.

- Divisional and departmental heads of concerned business units, units providing support operations and all other related divisional/ departmental heads.