Position Overview:

The F&B Admin Secretary plays a pivotal role in supporting the Food & Beverage (F&B) department by managing administrative tasks, coordinating communications, and ensuring efficient operation within the department. This position requires exceptional organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously.

Key Responsibilities:

Administrative Support:

· Provide administrative support to the F&B Manager and department staff, including managing schedules, meetings, and correspondence.

· Prepare and maintain records of F&B activities, including reports, memos, and communications.

Communication and Coordination:

· Act as the primary point of contact between the F&B department and other departments, guests, and vendors.

· Coordinate and schedule meetings, events, and training sessions, ensuring all logistics are arranged efficiently.

· Handle incoming calls, emails, and inquiries, responding promptly and professionally.

Documentation and Reporting:

· Maintain accurate and up-to-date records of inventory, orders, and supplier information.

· Prepare and distribute weekly and monthly reports on F&B performance and activities.

· Assist in the preparation of budgets and financial reports.

Event and Meeting Coordination:

· Assist with the planning and execution of F&B events, including coordinating with vendors and managing event logistics.

· Prepare agendas, take minutes, and follow up on action items from department meetings.

Office Management:

· Ensure the smooth operation of the F&B office by managing office supplies, equipment, and filing systems.

· Handle administrative tasks such as processing invoices, purchase orders, and expense reports.

Guest Relations:

· Address guest inquiries and complaints in a courteous and efficient manner, ensuring a high level of customer satisfaction.

· Support the F&B team in delivering exceptional guest service and experiences.

Compliance and Standards:

· Adhere to company policies, procedures, and standards, ensuring compliance with health, safety, and legal regulations.

· Assist with audits and inspections, ensuring all documentation and processes are in order.