Job Type
Full-time
Work Type
On-Site
Location
Abu Dhabi, UAE
Experience
1 - 4 years
- Oversee daily operations of the food and beverage service, ensuring seamless coordination between kitchen and front-of-house staff.
- Train and mentor service staff on techniques for exceptional guest experience, focusing on menu knowledge and upselling strategies.
- Implement and monitor adherence to health and safety standards, ensuring all F&B practices comply with local regulations.
- Handle customer inquiries and complaints with professionalism, transforming challenges into opportunities for improved service.
- Assist in developing and refining the F&B menu, incorporating customer feedback and seasonal ingredients to enhance offerings.
- Collaborate with the management team to create promotional events that drive revenue and enhance guest engagement.
- Conduct regular inventory checks and manage stock levels to minimize waste and optimize cost control.
- Manage and schedule staff shifts, ensuring adequate coverage during peak hours while considering employee work-life balance.
- Prepare detailed reports on service performance metrics, using data to identify areas for improvement and implement solutions.