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IT Support Specialist

Premier Class

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

2 - 6 years
  • Provide technical support to end users via phone, email, or in person.
  • Troubleshoot hardware and software issues and escalate complex problems to appropriate teams.
  • Install and configure software applications and updates.
  • Monitor and maintain computer systems and networks.
  • Create and maintain documentation of IT processes and procedures.
  • Assist with the setup and configuration of new hardware and software.
  • Train end users on basic IT procedures and best practices.
  • Provide exceptional customer service and maintain a positive attitude.
  • Stay up-to-date with the latest technology trends and advancements.