Job Type
Full-time
Work Type
On-Site
Location
Sharjah, UAE
Experience
2 - 6 years
- Provide technical support and troubleshooting for Java applications in a production environment.
- Monitor and analyze system performance, identify and resolve issues to ensure smooth operation.
- Collaborate with development teams to implement enhancements and bug fixes.
- Conduct root cause analysis and implement preventive measures to minimize system downtime.
- Respond to and resolve user-reported issues in a timely manner.
- Maintain documentation of support processes and procedures.
- Participate in on-call rotation to provide 24/7 support.
- Keep up-to-date with industry trends and technologies to provide innovative solutions.
- Conduct performance tuning and optimization activities.
- Collaborate with cross-functional teams to improve system reliability and performance.