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The Operations Director for Fit-Out is responsible for overseeing all aspects of the fit-out operations, ensuring projects are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, resource allocation, team leadership, and continuous process improvement to enhance operational efficiency and customer satisfaction.
Project Management:
* Plan, schedule, and oversee fitout projects from inception to completion.
* Develop and implement operational strategies to achieve company goals and project objectives.
* Monitor industry trends and adjust operational strategies accordingly.
Budget Management:
* Prepare and manage project budgets and the operations department.
* Monitor financial performance and implement cost-saving measures where possible.
* Ensure accurate and timely reporting of financial data.
Team Leadership:
* Lead, mentor, and develop a high-performing operations team.
* Foster a culture of excellence, teamwork, and continuous improvement.
* Conduct regular performance reviews and training to team members.
* Responsible for managing multiple managers and departments for the execution of turnkey interior-fit out projects in the GCC.
* Provide training and support to team members.
* Conduct regular team meetings to update progress and address any issues.
Client Liaison:
* Build and maintain strong relationships with clients to ensure customer satisfaction.
* Ensure that client requirements and expectations are met or exceeded.
* Address client concerns and feedback promptly and professionally.
Quality Control:
* Establish and enforce quality control standards to ensure high-quality project outcomes.
* Conduct regular site inspections and audits to ensure compliance with industry standards and regulations.
* Address any quality issues promptly.
Health and Safety:
* Ensure all projects comply with health and safety regulations.
* Conduct risk assessments and implement safety measures.
* Promote a culture of safety on all sites.
* Investigate/ report any accidents or incidents, implementing corrective actions as needed.
Reporting:
* Prepare regular reports on project status, budgets, and other key metrics.
* Present project updates to senior management and other stakeholders.
* Problem Solving:
* Identify potential issues and develop solutions to overcome them.
* Handle any conflicts or disputes that arise during the project