Job Type
Full-time
Work Type
On-Site
Location
Doha, Qatar
Experience
3 - 5 years
- Manage policy documentation by ensuring accuracy in all client records and updates, safeguarding against discrepancies.
- Assist in underwriting processes by gathering necessary information and performing preliminary risk assessments to expedite approvals.
- Coordinate with sales teams to provide policy information, helping them understand product features and benefits to enhance customer engagement.
- Handle customer inquiries regarding policy status, coverage details, and claims processes, delivering exceptional service and support.
- Conduct regular audits of policy files to ensure compliance with regulatory standards and internal guidelines.
- Process policy changes, renewals, and cancellations in a timely manner, ensuring all adjustments are accurately reflected in the system.
- Maintain a solid understanding of product offerings to provide insightful recommendations to clients and internal teams.
- Utilize various software systems for data entry, reporting, and analysis, ensuring accuracy in all technological interactions.
- Assist in training new hires on policy administration processes and best practices, fostering a collaborative team environment.
- Participate in departmental projects aimed at improving efficiency and customer service, contributing innovative ideas and solutions.