· Identifies issues/problems, then gathers, reviews, analyses, researches, evaluates, audit, and reports findings.

• Performs quality reviews to measure performance against contract regulations, program policy, and procedures.

• Makes visits to sites and reports any lapse in adhering to the company quality management system.

• Identifies and reports on trends that may impact quality.

• Reviews industry quality standards and tools and prepare reports and briefings to management.

• Develops corrective action plans, with action strategies, in response to research findings.

• Performs informal audits to make sure group or process is conforming to specified requirements or pre-determined criteria.

• Audits and tests process and application performance against specifications to ensure quality.

• Audits process metrics by understanding how the metrics are captured, analysed, and reported.

• Apply general knowledge of the relevant ISO standard, coordinate, and execute quality reviews for multiple accounts and customers to assess contract obligations and customer expectations.

• Interact with all levels of management, customers and peers regarding audit results and recommendations.