Our client is a fast-growing FinTech in the online trading industry who provide a cutting-edge platform for clients to trade CFDs on global financial markets. We are looking to hire a dedicated and client-focused Arabic speaking Relationship Manager to join the team and assist in the onboarding process, while providing ongoing support to existing customers. This is a client-facing role with a strong focus on maintaining high standards of integrity, compliance, and customer satisfaction.

Responsibilities:

• Act as the key point of contact for high-net-worth clients, utilizing your existing book of contacts within the GCC.
• Establish and maintain strong relationships with clients, ensuring world-class service.
• Provide clients with an in-depth understanding of international markets, local competitors, and CFD trading.
• Assist clients with onboarding requirements and offer support in person or over the phone.
• Review client lists, contact customers with missing requirements, and prioritise based on urgency.
• Conduct client visits, run through our trading platform, and answer client queries.
• Obtain necessary onboarding documentation and clarify any questions regarding our processes and charges.
• Offer general administrative support as needed and be open to taking on additional duties.

Salary:
AED 25,000 to 35,000 per month inclusive of fixed allowances.

Requirements

Requirements

• Bachelor's degree in a relevant field, such as finance, business, or law.
• Compliance and/or AML related certifications from organizations like ICA, ACAMS, CISI, or similar are advantageous.
• Minimum of 2-3 years' experience working at a UAE based, regulated financial institution.
• Experience at a trading/brokerage firm or CFD trading firm is highly advantageous.
• In depth knowledge of DFSA regulations and UAE federal laws related to anti-money laundering, terrorism financing, and proliferation financing.
• Excellent command of written and spoken English and Arabic.
• Strong research and analytical skills with the ability to apply sound judgment.
• Familiarity with Data Protection laws and rules is a plus

Thank you for your interest.

All applications are viewed and evaluated according to the role requirements. We aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. If you have not heard back from us within 2 weeks, please consider your application unsuccessful