- Lead daily store operations, ensuring that all tasks are completed efficiently and effectively to meet customer expectations.
- Train, mentor, and motivate team members to enhance their performance and foster a positive work environment.
- Analyze sales trends and inventory levels to optimize stock management and drive sales growth.
- Implement visual merchandising strategies that align with brand standards to enhance the shopping experience.
- Monitor and maintain store compliance with health and safety regulations and company policies.
- Handle customer inquiries and complaints with professionalism, ensuring a resolution that promotes customer satisfaction.
- Collaborate with upper management to strategize promotions and marketing efforts that boost store visibility and sales.
- Conduct regular staff meetings to communicate goals, address concerns, and share important updates.
- Manage cash handling processes and ensure accurate financial reporting at the end of each shift.
- Evaluate team performance and provide constructive feedback to support individual career growth.
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