The position is responsible to reaching out to customers to delivery invoices and collect payment with overdue bills and request payment. To researches information about debtors involving details like new addresses and other information and seeks to reach out and obtain past due payments.

Duties and responsibilities

1. Manage the clients assigned by the line manager for manual Invoice delivery,

payment follow and timely payment collections.

2. Submission of Payments to Accounts, or arrange to do bank transfer within 2

working days of receiving it

3. To do payment postings in the company software and generate monthly invoice

4. Prepare and review the monthly Aged Debtors Receivable (ADR) Report

5. To timely report bad debts, delayed payments or any other market or critical

customer information to the line manager

6. Assign location wise cheque collection task to all Credit Executives

7. Make customer follow up call and send emails, so as to ensure timely payment

collections, if advised

8. To provide Statement of Account (SOA) to all the assigned Credit Executives

9. To maintain good and long-lasting relationship with clients by providing support,

information and guidance, researching and recommending waste management

solutions and service improvement initiates

10. Update & Maintain CSV File on daily & monthly basis

11. To track, record, manage and resolve project issues and complaints and escalate,

when necessary

12. To resolve critical issues, visit and attend client meetings, if assigned

13. Responsible to enter and update the required customer details in the system

14. To follow up & close ‘call Logs’ for the assigned Credit Executives

15. Support in preparing and compiling legal documents and coordinate with the

legal advisors for speedy execution of legal cases

16. To assist the Credit Executive for timely distribution of invoices, its tracking and

payment collection

17. To maintain professional and technical knowledge through continuous learning,

by attending educational workshop, training and e-learning programs, by

reviewing professional publications and by benchmarking best practices

18. To Prepare the required monthly and /or any other MIS report, as assigned by

your reporting manager

19. Responsible to comply with the applicable HSE and Road Transport Services (RTS)

procedures, instructions, laws and applicable regulations

20. To work ethically and to report any violations and acts that may affect the health,

safety, environment, ethics and company reputation

21. To Perform any other task, as assigned from time to time by the company, based

on business requirement