The position is responsible to reaching out to customers to delivery invoices and collect payment with overdue bills and request payment. To researches information about debtors involving details like new addresses and other information and seeks to reach out and obtain past due payments.Duties and responsibilities1. Manage the clients assigned by the line manager for manual Invoice delivery,payment follow and timely payment collections.2. Submission of Payments to Accounts, or arrange to do bank transfer within 2working days of receiving it3. To do payment postings in the company software and generate monthly invoice4. Prepare and review the monthly Aged Debtors Receivable (ADR) Report5. To timely report bad debts, delayed payments or any other market or criticalcustomer information to the line manager6. Assign location wise cheque collection task to all Credit Executives7. Make customer follow up call and send emails, so as to ensure timely paymentcollections, if advised8. To provide Statement of Account (SOA) to all the assigned Credit Executives9. To maintain good and long-lasting relationship with clients by providing support,information and guidance, researching and recommending waste managementsolutions and service improvement initiates10. Update & Maintain CSV File on daily & monthly basis11. To track, record, manage and resolve project issues and complaints and escalate,when necessary12. To resolve critical issues, visit and attend client meetings, if assigned13. Responsible to enter and update the required customer details in the system14. To follow up & close ‘call Logs’ for the assigned Credit Executives15. Support in preparing and compiling legal documents and coordinate with thelegal advisors for speedy execution of legal cases16. To assist the Credit Executive for timely distribution of invoices, its tracking andpayment collection17. To maintain professional and technical knowledge through continuous learning,by attending educational workshop, training and e-learning programs, byreviewing professional publications and by benchmarking best practices18. To Prepare the required monthly and /or any other MIS report, as assigned byyour reporting manager19. Responsible to comply with the applicable HSE and Road Transport Services (RTS)procedures, instructions, laws and applicable regulations20. To work ethically and to report any violations and acts that may affect the health,safety, environment, ethics and company reputation21. To Perform any other task, as assigned from time to time by the company, basedon business requirement

Job purposeThe position is responsible to plan, execute and coordinate for the timely collection, transportation & disposal of waste, in accordance with the contract scope; Also, ensure high customer satisfaction in businessDuties and responsibilities1. Plan and execute non-hazardous and hazardous waste collection from clients, as assigned. Also, to monitor waste collection services and its efficiency2. Plan and schedule staff & vehicle on daily basis, generate work orders and effectively communicate it to the concerned employees3. To track, record, manage and resolve project issues and customer complaints and escalate, when necessary4. To effectively communicate, motivate, train and manage a team of Drivers and Helpers, if assigned5. Ensure high standard of housekeeping in the yard & waste handling areas (clientsite).6. Prepare work orders, time sheets, tickets for all activities and dispatch to team for the next shift, if assigned7. Plan mobilization, maintenance and demobilization of company equipments and other assets, based on business requirements; Also maintain its inventory8. Keying of operational data in the system, but not limited to employee attendance and overtime, waste collection and client records etc.9. Liaise with the workshop and the procurement to ensure availability of assets andfor the vehicle maintenance programs, if assigned10. Ensure all planned jobs are executed & report all failed / delayed collections to manager; Also, follow up on dropped collections & reschedule the collections.11. To do GPS tracking for efficiency optimization, if assigned12. To ensure cross-functional coordination, particularly with the Workshop, QHSE, and Credit Control Departments, so as to effectively resolve cross-functional issues, if assigned13. To maintain good and long-lasting relationship with clients by providing support, information and guidance, researching and recommending waste management solutions and service improvement initiates14. To liaise with governmental or any other concerned authorities for any required approvals15. To Prepare the required monthly and /or any other MIS report, as assigned by your reporting manager16. Monitor market conditions and competitor activity and provide its feedback to the Line Manager17. To maintain professional and technical knowledge through continuous learning, by attending educational workshops, training, and e-learning programs, by reviewing professional publications, and by benchmarking best practices18. Responsible for complying with the applicable HSE and company policies and procedures, UAE laws, and applicable regulations19. To work ethically and to report any violations and acts that may affect the health, safety, environment, ethics, and company reputation20. To Perform any other task, as assigned from time to time by the company, based on business requirements.