Overview:

Responsible for analyzing complex business problems, designing solutions, and overseeing the implementation of those solutions. To work closely with various departments within the organization to ensure that the solutions will meet the needs of all stakeholders. Incumbents act as a change agent to help facilitate effective deployments/modifications to current business process at QF.

Roles & Responsibilities:

· Understand organization needs, the context around them and facilitate the change or solution whether technical or not technical to solve the problem or improve the situation.

· Apply design-thinking principles to design and develop innovative HR capacity-building systems that empower youth in the Qatari context.

· Acts as a liaison between senior management and IT team and consults with functional unit management, personnel, government entity and private organization to identify, define and document business needs and objectives. current operational procedures, problems. input and output requirements, and levels of systems access.

· Analyzes the feasibility of. and develops requirements for. new systems and enhancements to

· existing systems: ensures the system design fits the needs of the users.

· Tracks and fully documents change for functional and business specifications; writes detailed universal y understood procedures for permanent records and for use in training.

· Use various methods to discover -model -analyze -optimize and automate existing or new business processes.

· Analyze solution requirements to design and specify the functional and technical design of a solution.

· Identify the possible technologies that are feasible for given solution requirements.

· Understand technical knowledge of a specific application and usage of an application. Participates in user acceptance testing and testing of new system functionality.

· Provides technical assistance in training, mentoring, and coaching professional and technical staff.

· Develops a training curriculum and conducts formal training sessions covering assigned systems modules.

· Plan projects using standard project management methods in the planning and management of

· the project.

· Apply scope management processes to maintain and focus on the scope of the project. Apply resource management processes to manage resources and budgets.

· Apply communication management processes to manage information.

· Apply risk management processes to manage project risks.

· Ability to use different software development lifecycle methods (waterfall. Iterative, Agile. Ability to conduct Stakeholder Analysis to identify the stakeholders who will be impacted by the change and understand their influence and authority levels.

· Understanding of Risk Assessment methods to identify risk, probability, impact, and how to mitigate those risks.

· Skills of facilitation for meeting management, and workshop planning, and management

· Understanding of the questioning techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs. And the ability to ask questions that lead to an understanding of the business need rather than what they want.

· Ability to manage requirements to understand the requirements change process. and traceability. Ability to communicate requirements including the use of presentation slots and the ability to create a requirements package.

· Organizational Analysis skills to identify current capabilities and identify opportunities for improvement.

· Ability to utilize various Modelling Techniques such as process modeling. data modeling. system modeling.

· Ability to conduct Interlace Analysis, the understanding of technology infrastructure and how it interconnects, including sharing data to achieve a business goal.

· Skills of writing requirements using different approaches such as use cases. activity diagrams. sequence diagrams and slate charts, Data dictionaries, and class or entity relationship diagrams.

· Ability to conduct User Experience study, knowing how a user interface helps the user to successfully complete a task, also known as usability.

Skills & competencies:

· Elicit and clearly document business and systems requirements.

· Maintain a high level of professionalism in communication, coordination, providing work leadership, training, and other high-level interactions.

· Demonstrated ability to handle the most complex situations.

· Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills.

· Ability to communicate technical and business problems in a non-technical manner Strong written, verbal, and interpersonal communication skills.

· Ability to effectively prioritize and execute tasks in a dynamic and high-pressure environment.

· Proven ability to deliver tasks on- time and adherence to deadlines Proficiency with MS Office applications.

· Strong presentation skills, with the ability to present to senior managers.

· Proven ability to apply clear critical thinking in complex, stressful situations.

· Ability to learn and quickly familiarize myself with complex business and systems environments.

Experience:

· 7+ years relevant experience as a Solution Analyst.

· 10 + years of IT experience in medium to large enterprises Experience with UML. Knowledge of design patterns.

· Experience with Enterprise Applications like ERP. Microsoft SharePoint will be a bonus
Experience with Cloud technologies like Oracle. Azure is desired.

· To operate under pressure, and successfully handle multiple competing priorities.

· Excellent technical know-how, and analytical. communications, presentation, and relationship management skills.

Education:

Degree or equivalent depth of knowledge of a technical field, Professional vendor courses.