Customer Interaction:Make outbound calls to prospective and existing customers. Respond to inbound inquiries and provide accurate product or service information. Build and maintain positive relationships with clients.
Lead Generation and Conversion:Identify customer needs and pitch appropriate solutions or services. Convert leads into sales or set up appointments for further discussions.
Follow-up and Record Maintenance:Conduct follow-up calls to ensure customer satisfaction and nurture relationships. Maintain detailed records of interactions, feedback, and outcomes in the Google Sheet
Target Achievement: Meet or exceed daily, weekly, and monthly targets for calls, leads, and conversions.
Collaboration: Work closely with the sales and marketing teams to strategize on lead generation efforts. Provide feedback to improve processes and customer engagement strategies.
Documentation Assistance: Assist team in maintaining client documentation with in the system
