We seek a highly skilled Spare Parts Sales Coordinator to lead our sales operations for Toyota and Nissan spare parts. The ideal candidate will be responsible for developing strategic sales initiatives, managing a dynamic sales team, and ensuring exceptional customer service while maintaining accurate inventory levels.

Key Responsibilities:

Sales Budget Development: Formulate and prepare the annual sales budget in alignment with company goals.

Team Leadership: Oversee the sales team, assigning tasks and ensuring accountability for performance.

Sales Coordination: Coordinate activities between outdoor and indoor sales teams to ensure seamless operations and communication.

Performance Monitoring: Track and evaluate the performance of outdoor & Indoor salesmen, ensuring Sales targets and key performance indicators (KPIs) are met. Conduct regular performance reviews and provide constructive feedback.

Sales Strategy Implementation: Develop and implement effective sales strategies to maximize sales opportunities for outdoor salesmen.

Training and Development: Design and implement training programs for new hires and ongoing training for existing staff to enhance their product knowledge and sales skills.

Customer Relations Management: Effectively manage and resolve customer complaints to ensure high satisfaction.

Sales Reporting: Prepare and present regular sales reports, highlighting performance metrics and areas for improvement.

Inventory Management: Ensure accurate inventory levels are maintained and monitored regularly.

Vendor Coordination: Collaborate with the Purchasing Manager to identify required parts and establish relationships with suitable vendors.

Technical Support: Provide technical guidance to the storekeeper and ensure operational efficiency.

Key Performance Indicators:

Achievement of monthly sales and net profit growth targets.

Growth in marketing, promotions, and social media engagement metrics.

Monthly sales performance per employee.

Customer response time metrics.

Customer retention rates and feedback ratings.

Accuracy of inventory records.

Error rates in sales and inventory reports.

Variance analysis of budget vs. actual performance.