Job Type
Full-time
Work Type
On-Site
Location
Doha, Qatar
Experience
8 - 15 years
Job Title: Strategic Account Manager (Arabic Speaker)
Location: Doha
Duration: Full time
Job Description:
We are looking for a Strategic Account Manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to
identify new opportunities to increase business.
As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to
meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.
Responsibilities:
- Manage selected key accounts.
- Achieve the assigned strategic account objectives.
- Establish strong, long-term client relationships.
- Communicate with major clients on a regular basis and respond to specific queries.
- Suggest solutions and innovative ideas to meet clients needs.
- Handle complaints and problems in a timely and effective manner.
- Act as the liaison between key clients and internal teams.
- Identify and approach new potential strategic customers.
- Prepare monthly, quarterly and annual reports and forecasts.
Requirements and skills:
- Proven work experience as a Strategic Account Manager or Key Account Manager.
- Experience in production management and B2B environment.
- Hands on experience with CRM software and Account management systems.
- Understanding of sales performance metrics.
- Ability to address customer requests in a timely manner.
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
- Strong negotiation skills with a problem-solving attitude.
- Availability to travel as needed.
- Bachelor’s degree in Sales, Business Administration, or relevant field.