Job Type
Full-time
Work Type
On-Site
Location
Kuwait, Kuwait
Experience
2 - 5 years
- Client Engagement & Requirement Analysis:
- Collaborate with sales teams to engage with prospective and existing clients to understand their business challenges and technical requirements related to managed services and IT infrastructure.
- Conduct thorough needs assessments and gap analyses to identify opportunities for solution offerings.
- Solution Design & Architecture:
- Develop and design comprehensive, scalable, and cost-effective solutions encompassing SOC, NOC, Managed Workplace Services, and IT Infrastructure (including servers, storage, networking, and cloud services).
- Create detailed technical proposals, including architecture diagrams, solution descriptions, and implementation plans tailored to client needs.
- Technical Presentations & Demonstrations:
- Deliver compelling and articulate technical presentations and demonstrations to clients, effectively communicating the value proposition and technical advantages of proposed solutions.
- Conduct workshops and technical deep-dive sessions to address specific client concerns and requirements.
- Proof of Concept (PoC) Development:
- Lead the planning and execution of PoCs to validate solution effectiveness and demonstrate capabilities to clients.
- Coordinate with internal teams to ensure successful PoC outcomes and address any technical challenges.
- RFP/RFI Response Management:
- Prepare comprehensive and accurate responses to RFPs and RFIs, showcasing the organization's capabilities and aligning solutions with client specifications.
- Collaborate with cross-functional teams to gather necessary information and ensure timely and high-quality submissions.
- Collaboration with Internal Teams:
- Work closely with product management, service delivery, and engineering teams to stay updated on service offerings and ensure alignment between proposed solutions and operational capabilities.
- Provide feedback and insights from client interactions to inform product and service improvements.
- Industry & Technology Expertise:
- Stay current with emerging trends, technologies, and best practices in managed services and IT infrastructure.
- Advise clients and internal teams on innovative solutions and strategic technology adoption.
- Training & Knowledge Sharing:
- Conduct training sessions for sales and technical teams on new services, solutions, and technologies.
- Develop and maintain a repository of technical documentation, case studies, and reference architectures.