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Abdulhadi AlMailem Trading Co. WLL
Retail Salesman – Tires Division
We are inviting candidates for the position of Salesman for our Retail Tires Sales operations. This position will be reporting to the Branch In-charge and the BDMKey Responsibilities: Meet and greet customersUnderstand customer concerns & advise them on the available brands, prices, product features Assist the customer in making an appropriate choice Check the system for availability of required tires according to size, brand, pattern etc. Prepare invoices and generate the Pick slip through the System Inform the Store keeper to collect the 'pick slip with details of the required tires Cross check if the tire is of the correct size and then send it to the 'Fitting Area' Handling customer queries and complaints Arranging the shop floor/display area
Posted 5 days ago
Customer Care Executive
Customer Care Executive – Auto Service Industry (Arabic Translation & CRM Experience) We are looking for an experienced Customer Care Executive to join our dynamic team. The role demands a strong background in customer service, fluency in Arabic and English with experience using CRM. This position will be directly reporting to the immediate Supervisor.Key Responsibilities: Customer Support: Respond to customer inquiries via phone, email, and chat in both Arabic and English. Provide accurate information regarding our services, pricing, and appointments. Address customer complaints and resolve issues promptly to ensure satisfaction. Translation Support: Translate customer inquiries, communications, and service documents from Arabic to English and vice versa, ensuring accuracy and cultural sensitivity. Work with internal teams to facilitate clear communication for Arabic-speaking clients. CRM Management: Utilize CRM to manage customer interactions, track service requests, and maintain customer records. Log all customer interactions accurately and update records in Bitrix24. Ensure timely follow-ups and service delivery using the CRM platform. Coordination & Communication: Collaborate with service and technical teams to address and ensure smooth service operations. Proactively communicate with customers about service timelines, costs, and updates. Develop reports on customer service metrics and provide insights to improve customer satisfaction. Continuous Improvement: Stay updated on industry trends, customer service best practices, and Bitrix24 CRM functionalities. Identify areas for process improvement to enhance service efficiency and customer satisfaction
Posted 11 days ago
Parts Picker
We are looking for Parts Pickers for our Spare Parts Warehouse.Accurately pick items from shelves or bin location based on branch/customer orders or requisitions.Ensure that the correct quantity and type of product (manufacturer/brand) is picked.Maintain a high level of accuracy and efficiency while picking orders.Use handheld devices or pick sheets to locate and pick items from specific bin location.Prepare picked items for packaging/loading and shipping.
Posted a month ago
Any time
Experience level
On-site/remote
Job type
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