•    The position is held responsible to develop and implement the long and short-term marketing and financial strategies for brand’s/s  •    The broad scope of the task requires interaction heavily with internal & external stakeholders. Responsibility: Brand Management: Integrated communication strategy for enhancing brand equity and brand preference.  Efficient media management and planning for optimum utilization of resources.  Manage and coordinate all marketing, advertising and promotional staff and activities  Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.  Formulating business plans for overall development and accomplishment of top and bottom-line profitability.  Develop brand’s/s positioning strategy in line with the Brand objectives.  Ensure that the entire brand building strategies/exercise is implemented in all the stores and in all the territories.  Liaison with Media Groups to develop appropriate theme communication methodology in line with brand objectives.  Work with the brand principal and internal stake holders, to both educate about the market and the brand, to help achieving the objective of building the brand.  Put strategies and action plans to build and fix database and be the custodian for implementation.  Social media & digital marketing management. Promotions & Events: Recommend Brand/store promotions in consultation with brand custodians.  Ensure that all communication material required for the promotions is developed / designed and sent to the territories within the time frame specified, and with the required approvals, allowing adequate time in case changes to be adopted.  Recommend events specific to brand / product category / season.  Forecast along with brand custodians the increase in footfall sales during the promotions; hence come up with an ROI.  In-store / Out Door Media Planning:  Ensure that the entire out-door media facilities are at the prime locations to attract customers (bill boards/ hoardings).  Ensure time frame and seasonality peaks are met.  Get preferential rates based on group’s economy of scale and tactical negotiations. Ensure that the outdoor media communication is replaced regularly with images and captions.  Co-coordinate with the territories and the brand principles as necessary on the media advertising.  Ensure consistency in the brand image.  Provide innovative solutions and proposals for new POS materials for stores/Brand.  Budgeting & Planning: Prepare the annual marketing budget for the Brand in consultation with the management team and allocate resources to territories / brands with the break up in terms of season, campaign, media etc.  Prepare annual marketing calendar and Product specification catalogs.  Review the budgets and make recommendations to the management as deemed necessary.  Report on the utilization of the Budgets periodically.  Ensure budget is effectively and efficiently utilized.  Media Groups Management: Plan and coordinate with Corporate Marketing on media buying.  Track advertising maintained with the Media Groups / Agencies.  Review the effectiveness of advertisement promos and take corrective actions.  Set agency deliverables with respect to the brand’s communication strategy.  Responsible for all approvals on the brand and marketing in coordination with brand and management.  Ensure utilize internal manpower to achieve quality output.  Market Research: Conduct periodic market research to study the customer profile / preferences and buying patterns, in coordination with Corporate Marketing.  Conduct market research to study the effectiveness of the media campaign and with respect to the money spent.  - Set goals and parameters for the Marketing Research, ensuring a meaningful output that can be utilized to develop plans and strategies Other Responsibilities: Negotiate with vendors / media groups and printers.  Create opportunities for Cross Promotion (i.e., Banks, Airline, other retail brands) and co-branding.  Plan with editors for PR and media coverage in consultation with Brand Head and Group Corporate communication & PR.  Manage the loyalty program/privilege clubs of the brands and recommend strategies to ensure increase in the perception level of the program.  Recommend strategies to Club Apparel team to increase membership in the Loyalty Program and provide support in sending mailers/brochures to privilege club members.  Represent the Brands at media and marketing events i.e., to understand the essence and the fashion part of each of the brand to enable representing those brands as an ambassador in marketing related needs.  Conduct territory and market visits to assess implementation of marketing / branding guidelines and source competitive intelligence.  Keep abreast of best practices in marketing, global retail brands, competitive / strategic marketing initiatives and trends.  Be close to stores and territories to know the customers and the market trend.  Be abreast to the competition in the same sectors to enable market share knowledge.  Coordinate with mall management to ensure capitalize on their activities, and utilize opportunities.  Be abreast with seasonal launches and product heroes, and brand thematic displays. Qualification: The ideal Marketing Manager in a retail company should have 7+ years of progressive experience in brand management, with a minimum of 5 years specifically in the retail sector. Proven success in developing and implementing strategic brand initiatives, enhancing customer engagement, and achieving measurable business results is essential.

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Develop and approve tech packs and spec sheets in collaboration with design and buying teams. Conduct and manage fit sessions, ensuring garments meet fit and measurement standards. Provide clear feedback on samples to vendors regarding construction, finishing, and fit improvements. Ensure garments comply with quality, safety, and regulatory standards (e.g., AQL, REACH, CPSIA). Collaborate with suppliers and factories to troubleshoot production issues and ensure feasibility. Review and approve fabric tests, lab reports, and wash care labels. Work with the QA team to define inspection criteria and monitor bulk production quality. Maintain accurate documentation of sample comments, approvals, and development timelines. Participate in vendor evaluations and capability assessments as needed.

POSITION OBJECTIVE To prepare the dining hall before service and maintain it clean, organise and fresh, in addition to his original task in serving the clients.  Key Responsibilities - Assist in the restaurant cleaning in the morning - Clean all service utensils before each service. - Help captain waiter in the restaurant set up. - Keep his / her appearance clean and maintain a high hygiene level. - Help captain waiter in mise en place preparation. - Transport food from kitchen to dining hall. - Assist captain waiter putting the food plates on clients table - Changing ashtrays and fill glasses with water during service. - Clear the table after meal is done and clean it. - Transport all dirty plates, glasses to the dishwashing area. - Work under the guidance of captain waiter and follows his /her instructions. 

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Key Responsibilities: Style thoughtful, brand-aligned looks based on approved catalogs and deliveries prior to shoot days Stay familiar with each brand’s styling identity — including model usage, accessories, and overall tone Stay on top of trends regionally and internationally from a fashion and styling perspective Make confident styling decisions that align with brand direction and creative standards Bring professionalism and efficiency to all shoots, with a solid understanding of on-set etiquette Collaborate closely with the Creative Head on campaign planning, shoot execution, and showroom styling Collaborate with the VM team to support in-store displays and seasonal showroom setups Requirements: Highly organized, with the ability to manage time and priorities independently Strong understanding of fit, proportion, and an eye for detail The ideal years of experience for a Stylist should be between 3-5 yrs of fashion stylist preferably in a large retail group.

Position Objective: The Department Manager is responsible for overseeing the day-to-day operations of one department within a Big-Box format store that houses multiple departments. This role involves ensuring the smooth functioning of the department, driving sales, and maintaining key performance indicators (KPIs) aligned with the overall store objectives. The Department Manager also plays a crucial role in mentoring the team, ensuring high levels of customer satisfaction, and optimizing departmental performance through tracking and continuous improvement. Key Responsibility: Department Oversight & Operations Oversee the overall performance of the assigned department within a large-format store, ensuring operational excellence. Manage daily operations, ensuring adherence to company policies and standards across stock management, sales, and customer service. Ensure the department consistently achieves key store KPIs, such as sales targets, conversion rates, customer satisfaction scores, and stock loss prevention. Collaborate with other department managers and the Store Manager to ensure alignment with store-wide objectives. Tracking & Reporting of KPIs Track key KPIs for the department, regularly analyzing sales, stock levels, and staff productivity to ensure alignment with targets. Provide regular reports on department performance to the Store Manager, highlighting areas of success and identifying opportunities for improvement. Implement necessary adjustments to department processes based on KPI analysis to drive improvements and meet overall store objectives. Visual Merchandising & Customer Experience Ensure the department maintains high visual merchandising standards, creating an inviting shopping experience for customers. Work closely with the visual merchandising team to adapt displays according to seasonal changes, promotions, and product launches. Monitor customer interactions within the department, ensuring that the team delivers excellent service, responds to customer needs, and promotes loyalty programs. Operational Efficiency & Inventory Management Manage department inventory levels, ensuring product availability while minimizing stock losses and overstocking. Regularly audit stock and coordinate with the store’s replenishment team to ensure timely refills and product rotation. Handle department-specific operational tasks such as rostering, scheduling, and handling customer inquiries or grievances. Security & Safety Compliance Maintain a strong awareness of security within the department, taking proactive measures to minimize stock loss through theft or damage. Ensure adherence to all store safety protocols, creating a secure environment for both staff and customers. Team Mentorship & Development Lead, mentor, and develop the department team, ensuring they are equipped with the skills and support necessary to achieve their goals. Conduct regular coaching and training sessions to improve team performance, focusing on customer service excellence, product knowledge, and operational efficiency. Foster a positive team culture that encourages growth, collaboration, and high productivity within the department. Desired Experience: The ideal candidate should have 3-4 years of experience in a retail environment, preferably in a big-box or large-format store. Strong leadership abilities, proven success in managing KPIs, and a talent for mentoring and developing teams are essential. Experience in inventory management and visual merchandising is highly desirable.

POSITION OBJECTIVE - The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store - Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks Key Responsibilities Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities - Implements the brand specific visual merchandising standards - Coordinating store display in line with brand guidelines and strategy - Developing floor plans and maximize visual impact - Arranges merchandise, signage, fixtures and in-store layout guide - Taking Photograph in every changes done in the merchandise display - Make use of creative lighting for windows - Maximizing placement of new lines, re-merchandising the store when new trends build - Creates layout of the store according to its categories - Ensures proper merchandising of the items - Collect review and feedback of the merchandise Other Responsibilities - Working closely with the operations and brand management team to increase sales - Working with VM Manager and sales team to achieve commercial goals - Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard are properly implemented and followed - Conduct research of the current market trends and lifestyle

Position Objective: Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store. Key Responsibility: Brand Image Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise. Other Responsibilities Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard is properly implemented and followed. Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months – 1 year direct experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

POSITION OBJECTIVE - The position is responsible for generating sales and deliver customer service at its best. - Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team. Key Responsibilities Hospitality and Guest Service - Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. - Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. - Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. - Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. - Uses proper procedures to ensure the accuracy of every order for every guest. - Ensures every    guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. - Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. - Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. - Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations - Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. - Prepares all products as required, following the order monitor to ensure the accuracy of every order. - Communicates showcase and product needs to ensure proper product availability for guests. - Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures - Participates in and attends all store meetings and other related functions. - Follows all restaurant policies, procedures and standards. - Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. - Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering - Receives payment by cash, credit cards, vouchers or automatic debits. - Issue receipts, refunds, or change to the customers correctly. - Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. - Maintain clean and orderly checkout areas. Health & Safety - Works in compliance with occupational health and safety legislation. - Knows, understands and follows safe work practices and procedures. - Uses or wears personal protective equipment or clothing as required. - Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of  health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. - Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

Position Objective: The Store Manager is responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets, and relaying customer and product feedback to relevant stakeholders. This role demands a strong blend of leadership, organizational skills, and in-depth knowledge of the fashion retail industry—preferably within the premium to luxury segment.Key Responsibilities: Financial: Drive the store team to achieve sales targets and store KPIs. Ensure store shrinkage is maintained at less than 0.2Percent of the cost of sales. Monitor and manage store expenses, budgets, and financial goals.Process: Conduct regular financial and stock audits. Track, update, and communicate the store dashboard. Maintain visual merchandising (VM) standards in the store. Manage employee records, including leave, passport documentation, performance, conduct history, and roster. Oversee day-to-day operations, including opening and closing procedures. Set and achieve sales goals; analyze performance metrics and implement improvement plans. Conduct regular team meetings to communicate expectations and provide feedback. Ensure compliance with company policies and procedures. Maintain regular communication with higher management on store performance and challenges. Manage back-store operations and merchandise replenishment. Implement security protocols to safeguard staff and inventory. Recruit, train, and develop a high-performing sales team.Customer: Drive the team to achieve Club Apparel membership goals, Net Promoter Score (NPS), and Daily Store Experience Survey (DSES) targets. Build and maintain relationships with mall management. Liaise with backend support teams to coordinate store-related activities. Address customer concerns promptly and professionally, aiming to exceed expectations. Manage employee performance and conduct effectively.Learning & Development: Continuously upgrade personal and team skills; develop future store managers. Identify team skill gaps and create structured training interventions. Conduct onboarding and continuous product knowledge sessions.Desired Experience and Qualifications: Gender: Female candidates only Language: Fluent in Arabic (spoken and written) Industry: Preferably from premium to luxury fashion retail background Experience: Minimum 5+ years of progressive experience in customer-centric retail roles with strong store and team management exposure Proven track record of achieving and exceeding store KPIs and sales targets Strong leadership, communication, and problem-solving skills Bachelor's degree in Business Administration, Retail Management, or related field preferred Deep understanding of store KPIs and their operational impact

Objective: The Human Capital Executive is responsible for providing support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling. The Human Capital Executive provides advice and assistance to supervisors and staff. This may include information on training needs and opportunities, job descriptions, performance reviews and personnel policies of the Council.  The position coordinates the staff recruitment process. The Human Capital Executive provides advice and support to supervisors and staff selection committees and ensures that they have accurate and timely information in order to make effective decisions. Key Responsibility: Onboarding & Employee Records Support the onboarding process by preparing offer letters, collecting joining documents, and coordinating induction logistics. Maintain accurate employee files (physical and digital) and update the HRMS with all relevant employee information and changes. Ensure all new joiners are added to group systems (payroll, email, insurance) in coordination with relevant teams. Operational HR Support Handle day-to-day employee requests including employment letters, salary certificates, ID card issuance, and HR-related queries. Assist in tracking attendance regularizations, shift changes, and leaves in coordination with the Admin and Operations teams. Generate and maintain trackers for employee lifecycle activities such as confirmations, transfers, and resignations. Engagement & Communication Assist in planning and executing employee events, birthday celebrations, and HR communication campaigns. Support employee surveys by distributing forms, collecting responses, and preparing basic summary reports. Maintain notice boards and internal communication channels with up-to-date HR information. Documentation & Reporting Prepare HR documents such as warning letters, promotion memos, and contract amendments under supervision. Maintain HR registers and logs for audit purposes, ensuring timely filing and accuracy of records. Share weekly/monthly reports related to headcount, leave balances, and employee changes as per formats provided. Process Compliance Ensure adherence to internal SOPs, approval hierarchies, and documentation protocols for all HR tasks. Participate in internal HR checks, audits, and compliance reviews by submitting required data and documents. Raise any identified gaps or employee concerns to the Senior Executive or Assistant Manager promptly. Coordination with Cross-Functional Teams Liaise with Payroll, Admin, PRO, and IT teams to ensure seamless execution of employee-related transactions. Follow up on pending approvals, documents, and system updates to ensure timely processing of HR actions. Desired Experience: The ideal Executive – Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. (preferably female Arabic speaking candidates)

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager. Key Responsibility: Customer Service & Sales Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty. Product Knowledge & Brand Representation Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand. Store Operations Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products. Sales Targets & KPIs Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment. Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

The Executive, Workplace Technology, is responsible for providing timely and effective technical support to company employees, ensuring smooth operation of all hardware, software, and network systems. This role is central to maintaining productivity by troubleshooting IT issues, implementing solutions, and supporting IT infrastructure. The Executive will also collaborate with the IT team on various initiatives to enhance the organization’s technology landscape and deliver a positive, reliable user experience. For Hardware Engineers role:    Technical Support and Troubleshooting Respond to hardware-specific issues related to physical devices like computers, printers, and mobile devices. Install, configure, and repair hardware and peripherals, ensuring device functionality. Network Infrastructure Support Assist in setting up and maintaining network hardware (e.g., routers, switches). Troubleshoot basic network connectivity issues, escalating advanced problems to the network team. Inventory and License Management Maintain inventory of physical IT hardware assets. Track the usage and condition of hardware; assist in software compliance as needed. Project and Initiative Support Support hardware-focused projects, such as device upgrades and deployments. Assist in hardware aspects of larger IT projects, coordinating with ICT for software elements. Collaboration and Escalation Work with technical staff on hardware issues, escalating software or complex issues to ICT. Employee Training and Support Provide training on hardware equipment, including device care and basic troubleshooting. Develop hardware-focused guides for user assistance. Continuous Learning and Development Stay updated on hardware trends, device advancements, and peripheral compatibility. Recommend new hardware tools or devices to improve system performance.   For Executive ICT role:    Technical Support and Troubleshooting Address a full range of IT support issues, including hardware, software, and network troubleshooting. Resolve both device-level and application-level issues for integrated IT support. Network Infrastructure Support Oversee network infrastructure, managing configurations and security for reliable connectivity. Conduct advanced network troubleshooting, coordinating with specialized teams as necessary. Inventory and License Management Manage both hardware and software assets, ensuring compliance with software licensing. Coordinate with vendors on software renewals and organizational policy alignment. Project and Initiative Support Lead or coordinate IT projects, including software rollouts and network expansions. Assess project requirements, plan resources, and ensure smooth transitions in alignment with organizational IT strategy. Collaboration and Escalation Collaborate with both hardware and software specialists, resolving complex technical issues. Escalate only high-level issues, leveraging internal and external resources for solutions. Employee Training and Support Conduct training on software, IT policies, and security protocols, covering both hardware and software knowledge. Create comprehensive guides for users, covering IT equipment and application use. Continuous Learning and Development Stay informed on broad IT advancements, exploring new software, network technologies, and security practices. Recommend technology strategies to enhance system efficiency and user experience.

Position Objective: The Makeup Artist is responsible for providing expert makeup services to customers, including event makeup, beauty transformations, and personalized consultations. This role is critical in driving sales through exceptional customer service, product knowledge, and staying updated on the latest makeup trends. The Senior Makeup Artist oversees multiple makeup artists across the brand, ensures consistency in service, and is responsible for training staff on new techniques and products. Key Responsibility: Makeup Application & Sales Provide expert makeup services, including event makeup, beauty transformations, and personalized consultations. Demonstrate exceptional makeup techniques to maximize sales and ensure customer satisfaction. Stay updated on the latest makeup trends and educate customers on new techniques and products. Recommend specific products tailored to customers' needs, ensuring a personalized shopping experience. Lead by example, demonstrating excellent makeup selling skills and promoting beauty products across the brand.  Brand Representation Ensure brand representation at the highest standard, with updated product knowledge and adherence to the brand's values and image. Contribute to achieving store sales goals by offering an outstanding customer experience and personalized makeup services. Minimize stock loss and ensure that all product displays are in line with the brand's visual standards to attract customers. Store Operations Perform operational duties, such as store maintenance, visual presentation, housekeeping, and maintaining grooming standards. Handle Point of Sale (POS) transactions, including processing payments, issuing receipts, and handling cash accurately. Monitor stock levels and manage inventory by recording inward/outward product movement. Ensure store security and awareness at all times, following company policies to avoid any negligence.  Customer Engagement Greet customers warmly and assist them in selecting the right makeup products for their needs. Convert window shoppers into buyers through engaging consultations and personalized product recommendations. Promote the company's loyalty program to drive repeat sales and build lasting customer relationships.      Housekeeping & Compliance Maintain the highest standards of housekeeping within the store and ensure compliance with brand SOPs. Ensure that all makeup artists follow safety, hygiene, and customer interaction protocols. Stock Management Ensure that stock is displayed according to the brand's layout norms to attract customers and facilitate efficient browsing. Collaborate with inventory management teams to ensure accurate stock levels, replenishment, and minimizing wastage. Desired Qualification: The ideal candidate will have 2-5 years of experience in makeup artistry, preferably within a retail or beauty environment. They should demonstrate proficiency in makeup techniques and possess deep knowledge of various cosmetic products and accessories. Strong communication and customer service skills are essential, with a particular focus on building rapport and fostering positive relationships with clients.

POSITION OBJECTIVE - The position is responsible for site checks prior to design and designing the entire package for the outlet. - BOQ preparation and coordination with Project execution and MEP designers. - The position is responsible to control project schedule, cost, and performance risks to ensure proper set-up as per the approval from the Brand Principal. - Manage the assigned projects of the brands and ensure precise planning of the store layouts. Key Responsibilities - Work with the design teams to generate designs, develop and produce concepts and graphics to communicate projects through designs and presentations. - Discuss the objectives, requirements and budget of a project. - Consult with other professionals about design. - Prepare and present feasibility reports and design proposals to the project manager and management. - Advise the management on the practicality of their project. - Use IT in design and project management, specifically using computer-aided design software. - Keep the design within financial budgets and deadlines. - Produce detailed workings, drawings and specifications for management. - Specify the nature and quality of materials required in the projects. - Prepare tender applications and presentations of the design to the management. - Draw up tender documents for contracts. - Project managing and helping to coordinate the work of contractors in the project. - Regular site visits to check on progress, ensuring that the project is running on time and to budget. - Resolve problems and issues that arise during construction. - Ensuring that the environmental impact of the project is managed. - Analyze, manage and mitigate risks. - Ensure quality construction standards and the use of proper construction techniques.

POSITION OBJECTIVE To prepare the dining hall before service and maintain it clean, organise and fresh, in addition to his original task in serving the clients.  Key Responsibilities - Assist in the restaurant cleaning in the morning - Clean all service utensils before each service. - Help captain waiter in the restaurant set up. - Keep his / her appearance clean and maintain a high hygiene level. - Help captain waiter in mise en place preparation. - Transport food from kitchen to dining hall. - Assist captain waiter putting the food plates on clients table - Changing ashtrays and fill glasses with water during service. - Clear the table after meal is done and clean it. - Transport all dirty plates, glasses to the dishwashing area. - Work under the guidance of captain waiter and follows his /her instructions.  

Position Objective: The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager. Key Responsibility: Customer Service: Greet customers and assist them in selecting products that meet their needs. Convert window shoppers into buyers through proactive engagement. Promote the company's loyalty program to encourage repeat sales. Deliver top-tier customer service by following the company’s GUEST model (Greet, Understand, Explain, Sell, Thank). Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities. Educate customers on product features, benefits, materials, and care instructions. Grooming / Attitude / Knowledge: Always present a well-groomed and professional appearance. Be flexible and available to work extended hours during peak sales periods. Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations. Merchandising: Ensure products are displayed in an attractive manner according to store layout standards. Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items. Record and maintain accurate inventory records for incoming and outgoing stock. Upsell and cross-sell products to increase sales opportunities.  Maintain strong knowledge of product inventory and promotions to communicate effectively with customers. Process: Efficiently operate the Point of Sale (POS) system for billing and transactions. Balance the cash till at the start and end of shifts. Accurately process payments through cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, and change to customers correctly. Maintain vigilance regarding store security and ensure all loss prevention policies are followed. Replenish and re-merchandise stock on the sales floor to ensure product availability at all times. Desired Qualification: The ideal Sales Associate in a retail company should have a bachelor’s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.

Position Objective: Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store. Key Responsibility: Brand Image Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise. Other Responsibilities Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard is properly implemented and followed. Conduct research of the current market trends and lifestyle. Desired Experience: The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months – 1 year direct experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

POSITION OBJECTIVE To prepare the dining hall before service and maintain it clean, organise and fresh, in addition to his original task in serving the clients.  Key Responsibilities - Assist in the restaurant cleaning in the morning - Clean all service utensils before each service. - Help captain waiter in the restaurant set up. - Keep his / her appearance clean and maintain a high hygiene level. - Help captain waiter in mise en place preparation. - Transport food from kitchen to dining hall. - Assist captain waiter putting the food plates on clients table - Changing ashtrays and fill glasses with water during service. - Clear the table after meal is done and clean it. - Transport all dirty plates, glasses to the dishwashing area. - Work under the guidance of captain waiter and follows his /her instructions. 

Position Objective: The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager. Key Responsibility: Customer Service & Sales Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty. Product Knowledge & Brand Representation Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand. Store Operations Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products. Sales Targets & KPIs Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment. Desired Qualification: Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.

Position Objective: The Makeup Artist is responsible for providing expert makeup services to customers, including event makeup, beauty transformations, and personalized consultations. This role is critical in driving sales through exceptional customer service, product knowledge, and staying updated on the latest makeup trends. The Senior Makeup Artist oversees multiple makeup artists across the brand, ensures consistency in service, and is responsible for training staff on new techniques and products. Key Responsibility: Makeup Application & Sales Provide expert makeup services, including event makeup, beauty transformations, and personalized consultations. Demonstrate exceptional makeup techniques to maximize sales and ensure customer satisfaction. Stay updated on the latest makeup trends and educate customers on new techniques and products. Recommend specific products tailored to customers' needs, ensuring a personalized shopping experience. Lead by example, demonstrating excellent makeup selling skills and promoting beauty products across the brand.  Brand Representation Ensure brand representation at the highest standard, with updated product knowledge and adherence to the brand's values and image. Contribute to achieving store sales goals by offering an outstanding customer experience and personalized makeup services. Minimize stock loss and ensure that all product displays are in line with the brand's visual standards to attract customers. Store Operations Perform operational duties, such as store maintenance, visual presentation, housekeeping, and maintaining grooming standards. Handle Point of Sale (POS) transactions, including processing payments, issuing receipts, and handling cash accurately. Monitor stock levels and manage inventory by recording inward/outward product movement. Ensure store security and awareness at all times, following company policies to avoid any negligence.  Customer Engagement Greet customers warmly and assist them in selecting the right makeup products for their needs. Convert window shoppers into buyers through engaging consultations and personalized product recommendations. Promote the company's loyalty program to drive repeat sales and build lasting customer relationships.      Housekeeping & Compliance Maintain the highest standards of housekeeping within the store and ensure compliance with brand SOPs. Ensure that all makeup artists follow safety, hygiene, and customer interaction protocols. Stock Management Ensure that stock is displayed according to the brand's layout norms to attract customers and facilitate efficient browsing. Collaborate with inventory management teams to ensure accurate stock levels, replenishment, and minimizing wastage. Desired Qualification: The ideal candidate will have 2-5 years of experience in makeup artistry, preferably within a retail or beauty environment. They should demonstrate proficiency in makeup techniques and possess deep knowledge of various cosmetic products and accessories. Strong communication and customer service skills are essential, with a particular focus on building rapport and fostering positive relationships with clients.

Position Objective: Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market. Key Responsibility: Financial: To drive the store team to achieve the store target and store KPIs. To ensure store shrinkage to be less than 0.2Percent of the cost of sale. Process: To conduct regular financial and stock audits. To regularly update track and communicate the store dashboard. To maintain the VM standards in the store. To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management) Oversee day-to-day store operations, including opening and closing procedures. Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement. Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback. Implement and enforce company policies and procedures to ensure compliance. Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities. Develop and implement action plans based on performance metrics to drive results. Maintaining the back store operation and replenishment of the merchandise. Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees. Recruit, train, and develop a high-performing sales team. Monitor and manage store expenses, budgets, and financial goals. Customer: To drive the store team to achieve club apparel, NPS and DSES goals. To maintain a relationship with the mall management. To effectively communicate with the office back-end team regarding store-related activities. Address customer inquiries and concerns promptly, striving to exceed customer expectations. To manage people in regards with performance and conduct of store employees. Learning:  To constantly upgrade the skills of self and team and create a pipeline of future store managers Identifying the learning gaps of the team and creating a process to address the same.  Conduct training sessions for new hires and ongoing product knowledge sessions for the team. Desired Experience: The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving & exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred. Preferring only female arabic candidate those who have experience in premium retail outlets.

•Assist in merchandise plans for the category based on insights gained from merchandise mix, historical trends and future outlook projected by the brand•Analyze store profile based on reports, including weeks of stock, merchandise sales blend, inventory by store grade•Ensure effective in-season management (stock analysis and balancing, markdown management, stock vs. sale performance)•Plan merchandise mix for each store and complete initial product allocation to stores and reserve management based on pre-distribution •Finalize seasonal assortment plan and size run book in collaboration with Sr. Merchandiser•Monitor the product line, pricing and developments of competitor brands•Ensure the ageing standards are followed and the stock turns are maintained as per the company policy•Manage margin negotiations, orders, stock distribution and product selection•Monitor and analyze both, the best sellers and slow sellers and take appropriate action. •Keep a track of actual sales vs sales forecasts, inventory checks, forth coming events and address the replenishment needs of the stores on day-to-day basis•Perform regular store visits and competition analysis, in collaboration with the Brand Manager and communicate findings to the Brand   DESIRED EXPERIENCE•The ideal Online Merchandiser should have 2-4 years of experience in e-commerce, retail merchandising, or a related field, preferably with online product management experience.•Proficiency in e-commerce platforms, product categorization, and pricing strategies.•Bachelor’s degree in Marketing, Business Administration, or a related field.•Strong analytical, problem-solving, and attention to detail skills.•Understanding of online consumer behavior, SEO principles, and digital marketing tactics.