Facilitate conflict resolution and mediation processes to maintain a harmonious workplace environment.Stay updated on HR best practices and legal regulations to ensure all HR functions comply with current standards.Maintain accurate employee records and HR databases, ensuring data integrity and compliance with local labor laws.Assist in developing and executing training programs tailored to enhance employee skills and career progression.Oversee performance management processes, ensuring that evaluations are timely, constructive, and aligned with organizational goals.

Responding to customer inquiries and resolving complaints in a professional and timely manner.Handling and resolving customer escalations or complaints to ensure customer satisfaction.Assisting customers with product or service selection and providing recommendations based on their needs.Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).Maintaining customer records and updating customer information in the database.

Responding to customer inquiries and resolving complaints in a professional and timely manner.Handling and resolving customer escalations or complaints to ensure customer satisfaction.Assisting customers with product or service selection and providing recommendations based on their needs.Meeting and exceeding individual and team performance targets and key performance indicators (KPIs).Maintaining customer records and updating customer information in the database.

We are looking for Management Information System (MIS) Analyst. The MIS Analyst will be responsible for Workforce Management Analysis (WFM), Forecast & Capacity Planning Management, KPI analysis, analyzing data, creating MIS reports and dashboards to visualize the information.