Deliver exceptional customer service by effectively addressing inquiries and resolving issues in a timely manner.Utilize product knowledge to provide accurate information, enhancing the customer's understanding and satisfaction.Document customer interactions in detail, ensuring an accurate and comprehensive record for future reference.Manage high call volumes efficiently while maintaining a positive demeanor and professional tone.Collaborate with team members to share insights and best practices for continuous improvement.Stay updated on promotions and product changes to provide relevant information to customers.Adhere to company policies and procedures to ensure compliance and quality assurance.Handle customer complaints with empathy and professionalism, turning negative experiences into positive outcomes.Engage in ongoing training and development to enhance skills and advance within the organization.Utilize CRM software to track customer interactions and streamline service processes.