Maintain the integrity of the general ledger by ensuring all entries are recorded accurately and timely.Prepare and post journal entries, adjustments, and reclassifications as necessary.Perform account reconciliations and resolve discrepancies in a timely manner.Assist in the preparation of monthly, quarterly, and annual financial statements and reports.Support the month-end and year-end closing processes, including preparing schedules and reports needed for audits.Assist with internal and external audits by providing necessary documentation and explanations.Monitor and enforce accounting policies and procedures to ensure compliance with accounting standards and regulations.Collaborate with other departments to gather financial information and resolve any issues as they arise.Stay updated with changes in accounting regulations and best practices.

OP Claims

Deliver exceptional customer service by effectively addressing inquiries and resolving issues in a timely manner.Utilize product knowledge to provide accurate information, enhancing the customer's understanding and satisfaction.Document customer interactions in detail, ensuring an accurate and comprehensive record for future reference.Manage high call volumes efficiently while maintaining a positive demeanor and professional tone.Collaborate with team members to share insights and best practices for continuous improvement.Stay updated on promotions and product changes to provide relevant information to customers.Adhere to company policies and procedures to ensure compliance and quality assurance.Handle customer complaints with empathy and professionalism, turning negative experiences into positive outcomes.Engage in ongoing training and development to enhance skills and advance within the organization.Utilize CRM software to track customer interactions and streamline service processes.