Locating , calling, following up, and convincing Delinquent Customers. To negotiate and convert their payments, settlements and updating customer’s records. To focus on achieving the monthly targets, reviewing subordinates performance and more. To be responsible for the portfolio allocated and coordinate with the supervisor / Manager.

Conduct field visits to locate and contact customers, using effective techniques to locate individuals.Prepare and submit detailed reports on collection activities, including recommendations for further action.Collaborate with internal teams to identify and resolve customer disputes and discrepancies.Meet or exceed collection targets and performance metrics set by the company.