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Hamad International Airport Careers

Hamad International Airport

Hamad International Airport

Responsible for delivering analytical support, relating to airport wide strategic planning. This will include but not limited to traffic forecasting and performance analysis, identify market trends, planning parameters and traffic growth drivers by utilizing both internal and external data sources, engage with stakeholders where necessary.Key responsibilitiesSetting up database for airport wide medium to long term forecast by identifying market drivers, compiling historical data, planning assumptions with adequate granularity where required for developing Business Intelligence (Bl) capability.Setting up working group amongst stakeholders (Internal and External) for input parameters that feeds into long term strategic traffic forecast and planning related studies such as simulation, master plan, Design Day• Flight Schedule (DDFS) preparation and strategic capacity planning studies.Review historical traffic data relevant for current forecasting methodologies either developed in-house or via external consultants for medium to long term forecast and to build models using the data compiled.Perform Air Traffic performance assessment by reviewing actual and forecasted statistics on weekly and monthly basis in order to ensure forecast accuracy.Develop strategic and analytical case studies on long term planning projects/business requirements to support department objectives and other QR stakeholders.Conduct what-If scenarios on MATAR's long term strategic planning requirements using tools such as BEONTRA, Tableau, PowerBI or similar platforms to prepare management ready presentations.Perform other department duties related to his/her position as directed by the Head of the Department.

Posted 2 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This role is required to be part of MATAR-IT Cyber Security and Risk Management team, with a primary role to manage information security management system (ISMS) across MATAR and its business units. Ensure compliance to ISMS through periodic review, audit and assessments. Report & track any non-compliance to closure and maintain risk under acceptable level.Key responsibilitiesAssess the efficacy of implemented information security controls in alignment with the Information Security Management System (ISMS) framework requirements.Create robust security standards, procedures, and controls to effectively manage risks in align with business requirements.Regularly evaluate risks associated with information systems and supporting infrastructures.Maintain ongoing surveillance of information security controls, exceptions, and risks.Generate comprehensive management reports including key performance indicators for information security controls.Engage with both internal and external stakeholders to facilitate audits and assessments, including SOC-2, ISO 27001, 27017, 27018, NCSA, CSF, and PCI.Review IT service requests to ensure security compliance.Evaluate proposed project and operational changes with a focus on information security requirement adherence.Familiarity with applicable information security management, governance, and compliance principles, practices, laws, rules, and regulations.Understanding of information technology systems, network infrastructure, data architecture, processes, and protocols.Proficiency in cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, solutions, and service orchestration.Knowledge of information systems auditing, monitoring, controlling, and assessment processes.Competence in incident response management and risk assessment methodologies.

Posted 3 months ago

Posted 3 months ago

About the role:Responsible to prepare the seasonal and the day-to-day fixed resources allocation plan and in addition to conducting seasonal allocation plans and capacity reviews to support the utilization of the operational capacity and fixed resource management. Works across the MATAR divisions to maintain resource-relevant basic data and allocation rules across MATAR's Flight Scheduling, Resource Management Systems and reporting tools. In addition, ensures proper airport traffic data reconciliation and provide traffic and performance analysis as required by MATAR.Key responsibilitiesConducts seasonal and regular resource and capacity review studies for MATAR, by collecting flight schedules provided by QR Corporate Planning and Slot Coordination activities in order to analyze flight schedule patterns, expected demand vs. available capacity and fixed resources.Creates allocation plans for extraordinary operational conditions such as seasonal holiday traffic, special events airport works and facility impairments and communicates the plan with internal and external stakeholders, as required.Runs and maintains airport capacity and demand models and scenarios in regular intervals, or as dictated by operational needs to generate traffic forecast with an annual, seasonal and daily outlook.Provides to MATAR AOCC and MATAR’s stakeholders information and guidelines for the allocation of stands, gates and check-in counters.Collects and modifies flight schedules and the seasonal resource allocation plan to ensure accuracy and availability for day of operation stakeholders through the Slot Coordination activities and in direct contact with the operators.Applies in the Airport’s Resource management software applications, all Airport Stand Manual changes in order to ensure functional accuracy of the respective systems i.e. stand allocation hard rules, stand allocation soft rules, stand interchangeability, wingtip overlap constraints, cul-de-sac restrictions and physical and operational attributes.Ensures changes in Airport’s Resource management software applications relevant to fixed resources are in compliance with the relevant safety and physical parameters as described in AOM and SOM.Maintains flight records and airport traffic data in the airport traffic reconciliation systems i.e. FIPLAN applications, ensuring their completeness and accuracy at the flight level for passenger, cargo, mail, aircraft movements along with other attributes and traffic characteristics.Compiles and delivers analysis and reports relevant to airport traffic and operations performance using the available Reporting software applications to MATAR management, Airport Community and industry bodies as required.Participates in analytical interactions within Airport Operations, Finance, Commercial to support budgetary exercises and performance reviews.Perform other department duties related to his/her position as directed by the Head of the Department.

Posted 3 months ago

Hamad International Airport is a leading international gateway dedicated to delivering exceptional passenger experiences while maintaining operational excellence. As one of the busiest and most innovative airports globally, we are committed to sustainable growth, safety, and efficiency in every aspect of our operations.About the role:We are seeking a dynamic and experienced Vice President of Facilities Management to lead, innovate and oversee all aspects of facilities management within our airport. To provide strategic leadership, develop the continuous improvement, Passenger Terminal, Infrastructure and Midfield team’s direction and priorities, collaborate with the SVP FM on shaping the airport services operating models, plan strategies and provide direction and management to ensure seamless service delivery with a focus on maintaining high customer service level.Key responsibilitiesChampion the successful strategic planning and implementation of the Airport key projects for the assigned areas to fulfill both short-term and long-term Matar vision and corporate strategy.Promote and drive a culture of health, safety, security through regular and effective communication forums, to ensure the delivery of safe, transparent, sustainable and compliant facilities management services.Champion the focus on results and continuous improvement culture through periodic review of operations model, scope, applicability and commercial decisions to impact positively the bottom line results and to drives unnecessary costs out of the business.Oversee and maintain a strong, transparent, consistent and effective control environment within the delivery management team to ensure seamless service delivery and healthy relationships with Matars suppliers.Lead an effective dialogue and stakeholder relationships with the team, division employees, and other stakeholders to establish a customer centric culture and provide a world-class service to internal and external customers.Direct and continue to improve the operational efficiency and effectiveness of all HIA Asset Management System activities through regular communications and engagement with Matar FM staff and FM Contractors, internal audits, management reviews, monitoring performance against KPls to improve the assets performance and effectively manage the risks.Oversee the preparation of the department detailed budget; and managing expenditure against this, and presents fiscally and financially responsible budget reports by conducting regular budget reviews identifying variance against forecast and implementing containment actions to meet the business objectives.Responsible to ensure the consistent and effective implementation of assets care, through specific work streams to support Matar reputation as world class leading airport.Direct and manage activities related to the establishment and the implementation of business continuity plans and related training processes to ensure uninterrupted and or optimized airport operations.Lead and manage the activities related to the operational handover and takeover of the Airport Expansion facilities and systems thru timely and effective engagement with Major Project Department and the Maintenance Integration team to ensure new assets are maintained from day one.Perform other department duties related to his/her position as directed by the Head of the Department.

Posted 5 months ago

About the Role:At Hamad International Airport , we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible for managing the Inhouse Motor Transport Maintenance teamJob Accountabilities :Coordinates and supervises the maintenance teams in performing maintenance, inspection, and repairs in compliance to Qatar Road Regulations, Airport Regulations and MOI requirements.Manage the successful completion of all in house delivered planned maintenance activities on all assets across the MT Department and under the scope of HIA FM, by regularly monitoring the maintenance delivery performance of the in house maintenance teams through effective data analysis from the Oracle Enterprise Asset Management (eAM) Computerised Maintenance Management System (CMMS).Ensure all corrective maintenance activities are responded to and completed by the in house MT maintenance team, within established KPI’s and Service Level Agreements (SLAs) as applicable and working for CI performance utilizing data from Oracle eAM in regular performance review meetings.Co-ordinate directly with internal and external stakeholders to deliver the maintenance strategy, which facilitates the MT maintenance team in performing preventive maintenance activities with minimal impact on operations of both HIA & DIA.Operate an effective and inclusive safety culture across all employees in the MT team, through regular safety briefings, toolbox talks, audits, monitoring safety performance KPIs and delivering improvement actions as required.Ensure compliance to the HIA Asset Management System by all direct employees, through regular communications and engagement, and by monitoring performance against KPIs defined in the HIA Strategic Asset Management Plan (SAMP).Contribute to the preparation of the annual maintenance budget for MT department and managing expenditure by regular budget reviews, identifying variance against forecast along with MT Manager.Support the development and implementation of the required Standard Operating Procedures (SOPs) covering the activities actioned by the MT maintenance team, by liaising with the appropriate departments and ensuring the required output is achieved, to standardise all business as usual, emergency and continuity processes.Facilitate investigations into the performance of people, plant and process, by conducting root cause analysis into failures and opportunities for improvement, to support the performance of the MT Department against the business objectives.Perform sample quality assurance audits of planned maintenance activities completed on all MT assets in HIA & DIA, in alignment with the quality assurance SOP, to verify the quality of the work completed.

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a highly skilled and experienced Manager of IT Physical Security Systems to oversee the design, implementation, and management of all IT-related physical security systems at Hamad International Airport. The ideal candidate will play a key role in ensuring the security of airport infrastructure through advanced technology solutions and will collaborate closely with cross-functional teams to safeguard critical assets and ensure compliance with regulatory requirements.Key responsibilitiesDevelops the medium to long term IT strategy for Physical Security (ELV) Systems and technologies at HIA that include: integrated airside-landside Video Surveillance System (VSS / CCTV), and Access Control System (ACS), Video Analytics (VA) & Computer Vision System, Face Recognition System & other Biometric Systems; taxiway Traffic Light Control, airside Panoramic Video Surveillance and Runway Foreign Object Debris (FOD) Detection Systems.Researches on emerging industry trends and initiatives for Physical Security Systems and technologies in order to recommend proposals for their application at HIA to achieve tangible benefits and improve passenger experience.Manages the professional and efficient: System Administration, operations, documentation, maintenance and support of the above systems; and ensures restricted access to the production environments of these systems, in compliance with the ID and Access Management policies.Develops technical expertise within the department for the above systems; and accountable for effective allocation of suitably qualified resources for design, implementation, technical support, system administration, business support, and projects based on their skill level and operational/strategic priorities.Accountable for the delivery of projects as part of new capabilities in Physical Security Systems (ELV Systems) domain, ensuring that the assigned programs and projects meet the business needs as per approved scope & specifications; and they are delivered within the approved cost and schedule, with the acceptable quality.Manages ITIL service aspects of the above systems to minimize negative impact on the Business by leading recovery of service failures within SLA and ensuring prompt and effective root cause analysis to avoid recurrence; and for formal reporting on the performance of the systems.Accountable for the lifecycle management of the above systems; their highest availability through redundancy and resilience; compliance with applicable local and international regulations; and capacity management.Accountable for contract ownership and execution; and maintaining professional relationship with external suppliers for the above systems; and to ensure optimized usage of licenses.Prepares Annual Budget for the above systems based on business and operational requirements, capacity planning, adoption of new technology and addressing obsolescence.Leads assessing interoperability and impact of the above systems on the IT Network and passive infrastructure capacity; and to apply relevant understanding of storage technologies and image compression/optimization options to minimize storage capacity and Data Centre footprint.Accountable for compliance to ISO 20000 standards, ensuring that associated Quality KPIs are met. Adhere to IT project governance methodology and deliverables, in compliance to all relevant company policies and controls.Accountable for compliance to ISO 27001 standards, ensuring that company security policies are complied with, IT/ Cyber security risks for the associated IT services are proactively identified. Resolve the identified security vulnerabilities as a high priority and as per committed schedule.Accountable for the regular interaction with internal and external stakeholders to prepare roadmap for the technology, meeting business objectives. Gather all business requirements related to IT, listen their concerns and consider them as service improvement.Engage stakeholders during entire lifecycle of the project to ensure that deliverables are meeting stakeholder requirements.Support Procurement Dept in optimizing investment/costs for IT Services by providing widest technical options. Review maintenance contracts regularly to ensure scope is up-to-date and look for opportunities to improve service levels and reduce operating costs.Lead expert technical consultancy, guidance and support for the above systems to all stakeholders, team members and other IT teams for: technology architecture and design requirements; project support including cost estimates; Incident and Problem Management; and System Administration activities.Establish the team’s objectives & KPIs and priorities to align with and support business objectives. Regularly evaluate the team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.Oversee and supervise employees. Direct daily activities, train, develop and discipline to ensure a high standard of service delivery.

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Responsible for service delivery of the baggage handling, PLB, Bridge Mounted Equipment (BME), Fixed Ground Power Units (FGPU), and Fixed Pre-conditioned Air Units (FPCA) operations within the scope of MATAR responsibility as part of MATAR Operations’ Management Team on shift duty. Ensures that services being provided meet or exceed all regulatory requirements, industry standards and best practices, and stakeholders' expectations in line with corporate policy and within the given budgets. Accountable for safe, secure, and smooth running of the baggage handling, PLB, BME, FGPU, and FPCA operations from customer experience, OTP, and equipment, systems & facilities availability perspectives. A champion for team work, provide leadership, guidance, and support to all relevant stakeholders in the baggage handling and PLB/BME/FGPU/FPCA processes.Key responsibilitiesMonitor and control of the Baggage Handling System (BHS) and hold baggage screening system (HBSS) O&M Contractor's to ensure the agreed service level is met.Monitor and control the PLB Services Contractors to ensure the agreed service level is met.Monitor and control the Tub Circulation Contractors to ensure the agreed service level is met.Study, compile, and analyse statistics reports to identify and escalate risks and/or operational deficiencies regarding baggage handling failures and develop action plans to reduce future potential risks.Recommends and suggests any modification / enhancements to the processes, facilities and systemsRelating to baggage handling and hold baggage screening operations and accordingly evaluate/review efficiency.Coordinate between operational and maintenance requirements to ensure seamless operation.Ensure execution of agreed regular maintenance activities in accordance with BHS and HBSS provider guidelines.Ensure all employees follow safety procedures when operating/using all BHS and HBSS equipment and systems including ancillary facilities to avoid injuries or incidents.Ensure compliance with all standard operating procedure for baggage handling and related facilities.Ensure safe and efficient operations of all PLB, BME, FGPU, and FPCA within the department scope of responsibility.Ensure adequate and efficient resources allocations including system availability and other operational requirements.Responsible for providing baggage and PLB statistics to the MATAR management team.Responsible for writing reports such as but not limited to incident reports, shift reports, and safety reports for HIA management team to highlight required actions points as/when required.Build and maintain good relationship between MATAR, governmental agencies, handling companies/carriers and appointed contractors.Ensure that decisions taken by the company and its policies are followed and implemented.Support accident and security incidents investigation related to the area of responsibility to ensure accurate and transparent information is provided.Ensure that manuals, process descriptions and procedures, and Business Continuity Plan are up to date and are in line with international and national regulations and policies.Crisis management to resolve problems related to baggage handling, PLB, BME, FGPU, FPCA operations.Implement and oversee emergency protocols within the baggage area as defined in the Airport Emergency Plan.Perform other department duties related to his/her position as directed by the Head of the Department

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Hamad International Airport is a trailblazer in technological innovation, dedicated to enhancing user experiences through cutting-edge solutions. Our IT department plays a crucial role in driving our digital transformation initiatives, ensuring that our visual communications are as engaging as they are informativeKey responsibilitiesPlanning, co-ordination, execution and monitoring of a range of projects & solutions implementations. You will be managing business function accounts, ensure the delivery of assigned IT projects/solutions, co-ordinate with stakeholders, business users, IT colleagues and management, and vendors. This role involves technical understanding, stakeholder management, and cross functional support Ensure Project plans are realistic, maintained and properly resourced.Ensure projects are carried out through the defined phases fully complying with MATAR IT processes and procedures.Responsible for working closely with vendor partners, business users, contract team and track product implementation project throughout the lifecycle (RFI, RFP/RFT, Technical Evaluation, Implementation, Go live etc.).Ensure that assigned systems/applications are adequately supported. Manage the systems/application support teams/suppliersAnalyze system faults, assess severity levels, and provide solutionsLink similar problems by users or systems to enable detailed reporting and trend analysisEnsure service reviews for external suppliersPerform business analysis activities to analyze user requirements, define solutions requirements, and document system specifications.Supervise the installations of Audio Video equipment (hardware and software) (such as ISAAC Nemesis and AV Stumpfl Systems, Broadsign and service a plus etc) in 24x7 operational environment.Design, develop, and implement base code for audio-visual (AV) systems using ISAAC Nemesis or AV Stumpfl Systems or other software and hardware, include setting up, calibrating, and tuning the systems as per the technical specifications.Identify, diagnose, and resolve technical issues in AV systems to ensure optimal performance and minimal downtime, this consist of revising code as necessary.Provide technical support to field technicians during installation, maintenance, and repair of AV systems. This may involve guiding them through complex procedures, interpreting technical specifications, or helping troubleshoot unexpected issues.Ensure onsite testing of code and system functionality for reliability, stability, and to meet the defined performance metrics.Read and comprehend technical schematics, operation manuals, maintenance instructions and procedures.Verify if all required drawings, codes, site pictures, and other technical documents are complete and accessible.Maintain the company’s high standards of quality and professionalism with regards to workmanship, customer relations, and team members.Adhere to all mandatory safety requirements.Time Management, multi-tasking and prioritization of tasks.Complete assigned tasks with minimal supervision.Strong attention to detail, Highly motivated with strong organizational skillsMarket research, stay updated with the latest AV technologies.Perform other duties as may be assigned.

Posted 7 months ago

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a highly skilled and experienced Lead Engineer to join our team and oversee the development and implementation of advanced screening systems. The ideal candidate will have a strong background in Engineering, a passion for innovation, and a proven track record to success.Key responsibilitiesThis role is required to supervise the installation, maintenance and support of Passenger and Baggage screening system such as (X Ray, CT Scanners, Body Scanners, Walk through metal detectors and Explosive Trace Detectors and associated servers, cluster infrastructure, equipment and software’s.)The role holder will ensure that quality services are provided in line with standard practices to maximize uptime of screening equipment used for screening of passengers and staffEnsure Daily compliance checks are being carried out in line with regulatory requirementsEnsure all incidents related to above systems are responded efficiently in timely mannerEnsure that standard operating procedures are followed as per established ITIL processesCo-ordinate with internal teams and external stake holders to take appropriate remedial actions in case of equipment failure, resolution or relocation etc

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. It has been voted the best airport in the world by Skytrax in 2024. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:This role is required to be part of MATAR-IT Cyber Security and Risk Management team, with a primary role to manage information security management system (ISMS) across MATAR and its business units. Ensure compliance to ISMS through periodic review, audit and assessments. Report & track any non-compliance to closure and maintain risk under acceptable level.Key responsibilitiesAssess the efficacy of implemented information security controls in alignment with the Information Security Management System (ISMS) framework requirements.Create robust security standards, procedures, and controls to effectively manage risks in align with business requirements.Regularly evaluate risks associated with information systems and supporting infrastructures.Maintain ongoing surveillance of information security controls, exceptions, and risks.Generate comprehensive management reports including key performance indicators for information security controls.Engage with both internal and external stakeholders to facilitate audits and assessments, including SOC-2, ISO 27001, 27017, 27018, NCSA, CSF, and PCI.Review IT service requests to ensure security compliance.Evaluate proposed project and operational changes with a focus on information security requirement adherence.Familiarity with applicable information security management, governance, and compliance principles, practices, laws, rules, and regulations.Understanding of information technology systems, network infrastructure, data architecture, processes, and protocols.Proficiency in cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, solutions, and service orchestration.Knowledge of information systems auditing, monitoring, controlling, and assessment processes.Competence in incident response management and risk assessment methodologies.

Posted 7 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking an experienced Lead Finance Officer for our accounting team. As a Lead Finance Officer, you will be responsible for the financial records of the company. The position requires reviewing the accounting transactions of others for accuracy while also analyzing the numbers themselves by completing and maintaining balance sheets reconciliations. While performing your duties you will be required to ensure compliance to applicable accounting principles and alignment to company policies and procedures.As part of the Financial Accounting team, you will be part of the monthly/annual closing process including overseeing the validation of financial transaction and the analysis of their overall impact on the general ledger accounts. As part of the monthly/annual closing process you will be requested to prepare financial reports for your line manager and to actively participate in external financial audit process.Perform activities related to financial accounting including accounting of new business transactions in compliance with IFRS and timely completion of audits both external and internal.Responsible for preparations of financial statements as per IFRS.Perform general accounting duties as assigned including chart of accounts maintenance, monthly balance sheet reconciliations, monthly P&L reporting, physical count of assets, impairment testing of major assets, confirm balances with third parties.Ensure proper reconciliation of balances in GL accounts and proper monitoring in accordance with Company’s policies and procedures.Perform procedures to identify accounting gaps by reviewing General Ledger schedules and reporting the gaps to the concerned team.Updating of chart of accounts by opening, closing, enabling and disabling general ledger codes as per the classification in the financial statementsPerform month-end closing processes by setting closing timelines in consultation with teams, ensure books are closed as per agreed timelines and all of the closing activities are completed by respective teams accurately.Ensure accuracy of periodic system reports by proper reconciliations of different modules within ERP and other reporting tools.Effectively liaise with different stakeholders in all the departments to ensure accurate data capturing and reportingRecommend financial actions by analysing accounting options according to Company policies and IAS/IFRS.

Posted 9 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:We are seeking a detail-oriented and tech-savvy BHS Operator to manage allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems and facilities availability and reliability perspectives. Responsible for providing procedural, and clerical support to the Duty Manager on a shift basis.Key responsibilitiesOn a shift basis and within the assigned areas:Generate and update baggage handling resource allocation plan as needed.Monitors the actual operation and performs needed changes to the planned allocation based on operational requirements in real time.Coordinate with BH Supervisors to resolve problems related to baggage handling resource allocation. Identify and escalate risks and/or operational deficiencies, and implements effective solutions.Ensure to escalate to the line Manager on the necessary modifications or enhancements by providing supporting justifications to the processes, facilities and systems relating to baggage handling and hold baggage screening operations.Provide appropriate data and rules into BHS (Baggage Handling Systems) Simulation Models and conduct evaluation and analysis of the Simulation reports.Liaise between HIA, appointed sub-contractors, the handling company and carriers, HIA departments, and relevant stakeholders to optimize baggage handling resource allocation and to ensure seamless operations and coordinate to ensure downtime is planned with minimum impact. Monitors contracting staff to ensure safe operation of all baggage handling equipment and systems including ancillary facilities.Ensure compliance with all standard operating procedure for baggage handling and related facilities by coordinating with contractors-and other relevant stakeholders.Generate, compile and consolidate baggage handling operations and maintenance shift statistical data reports for troubleshooting and planning purpose.Ensure production of incident reports, shift reports, and safety reports for HIA management team.Responsible for the allocation and planning of baggage handling resource usages for safe and efficient baggage handling operation from customer experience, OTP, and equipment, systems and facilities availability and reliability perspectives.In coordination with the handling company, carriers and BHS O&M contractor, ensure overall optimized baggage handling process through resource allocation and usage.Ensure that management instructions, company policies, and standard operating procedures are followed and implemented.Provide supervision in the BHS Control Room.Perform other department duties related to his/her position as directed by the Head of the Department.

Posted 9 months ago

Posted 9 months ago

As Safety Officer Investigation, you will help us achieve the following:Respond to reported airside incidents, accidents, near misses, and hazards at Hamad and Doha International Airports to ascertain that the airfield safety operations are appropriately carried out in conformance with MATAR SMS provisions and relevant standard procedures. In the interest of accident prevention, participate in the full investigation process and the preparation and release of final investigation reports as soon as possible and disseminate them to the concerned parties.Collate, review and safely keep daily activity reports, accident/incident/near-miss reports, and fault/deficiency reports. On daily bases, brief the Line Manager on the previous day’s incidents or other safety deficiencies.Collect evidences and review relevant procedures in order to determine the appropriate conclusions based on the facts. Determine the root causes, contributory factors and formulate the safety recommendations to prevent future occurrences.Consult and liaise with stakeholders’ representatives to clarify any ambiguity during an investigation.Maintain the airport occurrences’ database up to date and assist in the preparation of periodic and annual statistical and performance reports.Monitor and record the initial response to airport emergencies involving aircraft or vehicular accidents and other safety issues at the airside.Prepare initial investigation reports by collecting relevant, accurate, and timely information through interviewing the involved personnel and witnesses, taking pictures, and evaluating the incident site in order to clarify the context for the unsafe acts, events, and conditions. Communicate the initial incidents’ report to the concerned parties for further investigation and feedback.

Posted 10 months ago

About the role:Elevate your career at the Hamad International Airport!Are you ready to take your property management expertise to new heights? Join our team as a Lead Property Officer and become a key player in shaping the landscape of one of the busiest airports in the region. We are seeking a dynamic individual with a passion for property management and a drive for excellence to lead our property operations to success. If you thrive in a fast-paced environment and are ready to make a significant impact, we want to hear from you.Key responsibilitiesStrategic:Evaluate the airport’s property portfolio on a regular basis and ensure that it is optimized and well maintained.Implement account management strategy/initiatives and develop strong relationship with the existing property customers.Create strong working relationship with other internal and external stakeholdersIdentify creative opportunities to generate non-traditional commercial and property income sources.Operational:Shall be responsible in working closely with line manager for the upkeep and maintenance of database and revenue & non-revenue contacts associated to the department. This includes and not limited to managing the department’s periodical reports, database upload into the ERP system, property space audits & compliance report, contract / lease overviews, financial report, layout plans, etc.Provide end-to-end specialized technical support for activities related to the department ensuring tasks are carried out based on approved time horizon – e.g. develop scenarios, project timeline, feasibility study, proposal for property allocation for Senior Leadership’s approval, etcEnsuring all departmental execution action plans are carried in accordance to with MATAR and overall QR Group financial, operational objectives and KPIsEntrusted to improvise the department’s “Landlord and Customer / Client / Stakeholder” relationship matrix.Shall be the department’s focal point for activities related to property or space handover – for existing property, newly constructed & commissioned properties and facilities located within the HIA campus.Uphold and improvise MATAR’s stakeholder relationship.Support the line manager in closing out key-accounts and assigned projects with objective to maximize customer / client / stakeholder satisfaction and maximize MATAR’s commercial revenue.Take lead in conducting periodical compliance inspection and audits of the real estate / facility / spaces (tenantable and non-tenantable) across the HIA campus.Prepare, draft and provide review of contractual documents (including renewals) such as draft term sheets, draft tenancy / lease / license / concession agreements based on approved and updated formats.Contract management – schedule, plan and execute timely submission and data entry of all property contracts updates into ERP system.Shall be required to support line manager in preparation of periodical reports, financial reporting and lease overviews for Senior Leadership team as per directed and guided by line manager.

Posted 10 months ago

Posted 10 months ago

About Hamad International Airport:Hamad International Airport enjoys a dominant position in the aviation industry. Our passenger volumes are on a steady and fast-growing path thanks to an unprecedented facility expansion that enhanced operational capacity and will drive business growth in the next years.About the role:Contribute with the team to meet the wildlife hazard management plan and objectives at Hamad International Airport encompassing wildlife hazard planning and hazard assessment, wildlife assessment and control. Implementation of training programmes on wildlife hazard management for airport safety staff, ensuring that HIA is meeting its certification requirements with regard to compliance with rules and regulations in relation to wildlife hazard management.Key responsibilitiesPatrol the airside, monitor wildlife activity, report and record all wildlife occurrence and incidents and produce wildlife hotspot maps. Comes up with recommendation to the line manager such as (grass cutting and vegetation) in order to minimize wildlife activities.Following the Line Manager guidance to set up and reposition bird control equipment on the airfield, monitoring the service ability and maintenance of wildlife control equipment ensuring it is in operational condition and/or adjusting the equipment settings whenever is needed.To collect bird strike carcasses (samples) from the airfield and identify species. Tag and store in freezer, in order to allow follow up wildlife analysis.Monitor population of insects/food sources or attractant for birds and wildlife, by doing site inspection, recording the observation and reporting in order to timely identify the airside hazard and notify Lead Wildlife Hazard Officer.Liasing with ATC on Wildlife Hazards and report to them the actual status of Bird Watch condition such as (presence and amount of birds) in order for the ATC to communicate back to pilots. Attend to any request by ATC to keep the runway clear from any wildlife hazard.Monitor Population of Birds/wildlife and implement the measures identified in the Wildlife Hazard Manual to decrease the wildlife population and use the approved methods as per SOP to follow the wildlife mitigation strategy.Inform the Line Manager of any new or unusual wildlife presence or activity; or any suspicious attractant to the wildlife; Investigate and produce incident reports with accurate data for further analysis, following wildlife hazard events and bird strikes.Provide wildlife awareness training for airside users, to ensure that all concerns staff are fully aware of the wildlife hazards.Deployment and control of wildlife tools in the airfield such as traps / cages where required and controlling them if anything is captured. Continuous monitoring of effectiveness of deterrent infrastructure modifications as nettings, spikes, perimeter fence etc.Follow QCAR (Qatar Civil Aviation Regulations) version 006 requirements and Wildlife Hazard Management Plan to ensure that HIA meets its aerodrome certification obligations in respect of wildlife hazard management.Carry out any other duties assigned by the direct manager.

Posted 10 months ago