Process cash and credit card transactions accurately and efficiently.Provide exceptional customer service by addressing customer inquiries and resolving complaints.Maintain a clean and organized workspace to ensure a positive customer experience.Assist with inventory management by monitoring stock levels and conducting regular audits.Follow company policies and procedures to ensure compliance with cash handling and security protocols.Collaborate with team members to achieve sales targets and promote upselling opportunities.Handle customer returns and exchanges according to company guidelines.Stay updated on product knowledge to effectively assist customers with their purchases.Maintain confidentiality of customer information and protect sensitive data.Attend training sessions and meetings to enhance job knowledge and professional growth.

Ensure cleanliness and tidiness of guest rooms and public areasChange bed linen and ensure rooms are fully stocked with amenitiesVacuum, sweep, and mop floors in guest rooms and public areasClean and sanitize bathrooms, including toilets, showers, and sinksDust and polish furniture, fixtures, and decorative itemsEmpty and clean trash cans and dispose of waste properlyReport any maintenance issues or safety hazards to managementAssist with laundry duties, including washing, drying, and folding linensFollow all company policies and proceduresProvide excellent customer service and respond to guest requests in a timely manner

Maintain a visible presence to deter illegal activities and enforce security policies.Monitor and authorize entrance and departure of employees, visitors, and other persons to maintain security of premises.Conduct security checks and inspections to prevent theft, vandalism, and other criminal activities.Respond to alarms and emergency situations, including medical emergencies, and provide assistance as needed.Write detailed incident reports and maintain accurate records of security-related incidents.Collaborate with law enforcement agencies and other security personnel to coordinate responses to security threats.Conduct security briefings and trainings for employees to promote awareness and adherence to security protocols.Monitor surveillance cameras and security systems to identify and respond to suspicious activities.Conduct regular patrols of assigned areas to ensure the safety and security of the premises.Stay updated on industry trends and best practices in security to continuously improve security protocols and procedures.

Greet and welcome guests in a professional and friendly manner.Answer and direct phone calls, taking and relaying messages as needed.Maintain a neat and organized reception area, ensuring it is presentable at all times.Schedule appointments and manage calendars for staff members.Receive and distribute mail and packages.Manage office supplies and place orders when necessary.Assist with administrative tasks such as filing, scanning, and data entry.Coordinate travel arrangements and accommodations for staff members.Maintain confidentiality and protect sensitive information.Provide excellent customer service and address inquiries and concerns promptly.