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Provincial Government of Cotabato

Provincial Government of Cotabato

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution. We are currently recruiting for a Telesales Executive for our trusted client to be based out of their office in Abu Dhabi, UAEJob Description:The employee is required to achieve the daily sales targets for inbound and outbound calls.Ensure to adhere to the level of productivity prescribed.To answer all calls in a consistent and professional manner as per desired level of Customer Service. Feedback and improvement will be implemented where necessary.To provide customers with accurate information as per the company’s guidelines of all products and countries.Follow up with all prospective customers old and new.Employees should ensure that a high level of quality standards is applied to ensure correct information is obtained from the customer for the use of quotations, changes in policies and renewals.Complete forms and record logs to create accurate, detailed files for each customer, providing insight into the target audience and what they want from the company.Promote the company’s products at all times.Ensure relationships are maintained and developed with key partners where necessary.Ensure campaign results set out by manager is achieved.Ensure Audit standards are met based on guidelines provided by management.Employee should adhere to the shift patterns.Provide support to colleagues within the call center as well as to the other areas of the personal lines department to alleviate short term resource issued and ensure smooth service to customer.Perform any other related duties as required to support the operation

Posted 3 months ago

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for Credit Card Sales Specialist for our trusted client in Dubai.Job Purpose:Product Consultant who is a high-performing sales professional responsible for driving sales of credit cards, a premium product with exclusive benefits. You will leverage your in-depth knowledge and experience to build strong relationships with affluent clients, exceeding sales goals and fostering brand loyalty. The commission structure is one of the best in UAE.The core accountabilities encompass the following:Meet and exceed sales targets by identifying sales opportunities, building relationships and closing deals with premium clients.Lead the sales and promotion of Bank's Platinum cards to high-net-worth individuals and premium clientele.Provide personalized financial advice and tailored solutions to meet the unique needs and preferences of affluent customers.Stay informed about market trends, competitor offerings, and industry best practices to maintain a competitive edge and drive business growth.Build and maintain long-term relationships with high-net-worth clients, ensuring exceptional service delivery and customer satisfaction.Ensure compliance with regulatory requirements, company policies, and quality standards in all sales and service activities.

Posted 3 months ago

Execute and oversee functions under WBG Loan Operations providing excellent customer service in line with agreed SLA/TAT.Maintain end to end ownership for efficient and prompt processing of all loans including origination, maintenance and settlements, reconciliation procedures and availability of adequate controls to avoid and operational risks.Proactively manage all issues related to systems, housekeeping, internal audit, fraud, AML, Compliance, Business Continuity Management (BCM) and internal controls.Thorough knowledge of the following Products and Processes: Conventional bilateral loans (Term loans and Revolving loans), Syndication Loans (Agented and Participant deal disbursals and rollovers), Islamic Loans (Tawarruq, Murabaha and Ijarah).Prioritize and allocate work to offshore teams ensuring timely completion to support the Unit in achieving objectives maintaining end-to-end ownership.Coordinate with concerned Departments in Branches and Head Office to follow-up on various issues related to the delivery of services, settlements, procedures etc to ensure the completion of work.Monitor and manage Loans (processing, maintenance and settlement) with strict adherence to Quality, SLA & TAT thereby driving customer satisfaction. Ensure all related MIS reports (SLA, TAT, Activity report, transaction report, Operations risk, Internal control check list etc) are completed / submitted within stipulated timeline Respond to customer enquiries and correspond with them to resolve relatively more complex issues and escalate unresolved issues to higher Levels as per the procedures to ensure the timely resolution of the issues to the satisfaction of the customers.

Posted 10 months ago

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are currently recruiting a Maintenance Supervisor for our client, who will be based out of their Dubai office.Job Scope:The Maintenance Supervisor manages the company's fleet, equipment, and office maintenance, schedules tasks, supervises workers (including third parties), and handles emergencies, ensuring productivity and quality standards.Key Responsibilities:Fleet and 3rd Party Maintenance Suppliers:Maintenance Supervisor is responsible for reviewing and providing feedback for new fleet manufacturing and commissioningCompliant with the Maintenance Business system and usages, both internal and 3rd party Maintenance ProvidersContract Holder for 3rd party Maintenance Providers, managing a minimum Quarterly Service Quality Meeting with providers for Continuous Improvement.Maintenance and Scheduling:Develop maintenance procedures and ensure implementationEnsure SOPs are followed by the team and 3rd party suppliers, highlight required updates if necessaryCoordinate, schedule, and audit fleet and equipment maintenance repairs to include preventative, mechanical, and electrical repair to tractors, trucks, and trailers, loading skidsReducing fleet-related expenses to increase revenueMonitor equipment inventory and place orders when necessaryMonitor expenses and control the budget for maintenanceManage relationships with contractors and service providers, including periodic Service Quality MeetingProvide Data analysis and reportingContinuous improvement of the Maintenance System by collaborating with the Product Technology team, improving usages by training and monitoring 3rd party maintenance providers/suppliers as End UsersContinuous monitoring of manpower (including 3rd party allocated manpower) status to minimize disruption to business, such as headcount sizing, competency, and trainingEvaluating, Recruiting, and Training of Technical manpower when applicable, Training of End Users of Fleet and Equipment when required.HSEQ:Ensure HUB/Site Safety, including relevant Fleet Safety Standard and Safe Operations by the team, providing required guidance and training as necessaryActive and timely review of HSEQ events, ensuring proper Root Cause Analysis on fleet/equipment-related failures and action plans developed and closed

Posted 10 months ago

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for Credit Card Sales Specialist for our trusted client in Dubai.Job Purpose:Product Consultant who is a high-performing sales professional responsible for driving sales of credit cards, a premium product with exclusive benefits. You will leverage your in-depth knowledge and experience to build strong relationships with affluent clients, exceeding sales goals and fostering brand loyalty. The commission structure is one of the best in UAE.The core accountabilities encompass the following:Meet and exceed sales targets by identifying sales opportunities, building relationships and closing deals with premium clients.Lead the sales and promotion of Bank's Platinum cards to high-net-worth individuals and premium clientele.Provide personalized financial advice and tailored solutions to meet the unique needs and preferences of affluent customers.Stay informed about market trends, competitor offerings, and industry best practices to maintain a competitive edge and drive business growth.Build and maintain long-term relationships with high-net-worth clients, ensuring exceptional service delivery and customer satisfaction.Ensure compliance with regulatory requirements, company policies, and quality standards in all sales and service activities.

Posted a year ago

The job holder is responsible for supporting the Credit Control & Payables Management in ensuring that Cash Controls for Credit Control systems and controls for Balancing of Daily Cash Posting to the general (GL) are consistently applied. Manage the day-to-day credit control activities of the company by scheduling jobs and delegating duties to assistants, logging collections, maintaining financial records. Effectively communicate with internal and external counterparts and maintain a positive working relationship. Review accounting functions; administer compliance, accounting documents and ledgers. Strictly follow Company’s credit policy and fully complied with guidelines.▪ Supervise, train and develop associates to ensure they are fully aligned with all internal protocols. ▪ Manage Reconciliation team on a daily basis and assist them on recon, collection, RI settlements. ▪ Monitoring Insurance and reinsurance account details for non-payments, delayed payments and other irregularities ▪ Review recons each month/Qtrly and explain plan of action for resolving all variances. ▪ Review monthly reconciliation for specific balance sheet accounts. Accounts to be reconciled include Accounts Receivable, Inter-company Finance Charges and Customer Refund ▪ Ensure timely RI settlement when a premium under a RI driven policy is partially &/or fully collected. ▪ Ensure that entries relating to inter-company cash transfers are posted properly. ▪ Supervise credit control processes and procedures to ensure quality and efficiency. ▪ Ensure that daily transaction information balances with AR upload information and GL postings. ▪ Assist with preparation of information/data for external auditors in the annual audit of the financial records, as needed ▪ Review journal entries, preparation and review of Balance sheet and Bank reconciliations. ▪ Support in preparation and reporting of Management Reports. ▪ Supports in monthly accounting close cycle. ▪ Supervises all month-end and year-end accounting procedures including preparation and entry of journal entries for Credit Control systems. ▪ Maintains regular contact with other departments / external clients to obtain and convey information and/or to correct transactions. ▪ Keeps management informed of area activities and of any significant problems. ▪ Attends and participates in meetings as required. ▪ special projects and miscellaneous assignments as required ▪ Other duties as assigned.▪ Regular visit to insurance companies and brokers to monitor progress on recons. ▪ Monthly reconciliation and settlement of broker commission. ▪ Assist CCM for monthly closing activities.▪ Any adhoc tasks that the CCM assigns time to time.Audit: Coordinate with external Auditors and provide required documents for timely completion of audit.

Posted a year ago

Develop functional and technical components based on requirements provided by Human Resources (HR) for all the HCM modules (Core HR, Talent Management, (Goals and Performance), Absence Management, ORC, Compensation, Oracle Learning Cloud, and Payroll modules),Support Technical and Functional Teams. Ensure smooth closure of monthly payroll cycle along with HR key users. Gather documents from the HR team for new technical/functional developments. Coordinate with Oracle support team for key issues and bugs in Oracle. Perform functional and Technical testing for patches provided by Oracle Support. Stay updated on Oracle Updates on new features for all HCM modules and do the needful in the system as per the Oracle announcements. Develop and Enhance integration code for HCM Support integrations of core insurance systems with Oracle HCM. Resolve assigned service desk requests for Oracle HCM system as per department TATs. Perform reconciliation between Oracle HCM and core insurance or any other systems. Perform System Integration Testing (SIT). Support end users on User Acceptance Testing (UAT). Provide technical and end user training when necessary, including materials preparation. Lead the project implementations as the subject matter expert for HCM modules and provide functional and technical expertise during implementation to ensure successful go-live. Oracle Fusion HCM Redwood pages knowledge preferred. Stay updated on Redwood announcements provided by Oracle in order to have seamless transition from MRUI to Redwood pages for all HCM modules.

Posted a year ago

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are currently recruiting for Full Stack DotNET - SharePoint Developer for our client to be based out of their Abu-Dhabi office.Job Purpose:We are seeking a highly skilled Full Stack DotNET Developer to join our team to support the development and maintenance of web applications within a SharePoint environment. This role involves full-stack development, with a focus on both client-side and server-side functionality, and requires expertise in modern JavaScript and CSS frameworks to deliver seamless, multilingual (English and Arabic) user experiences. The ideal candidate will also have experience in low-code/no-code platforms for rapid development.Develop and maintain custom web applications in a SharePoint environment, covering both client-side and server-side development.Build and maintain single-page applications (SPAs) using modern JavaScript frameworks and ensure seamless performance, scalability, and maintainability.Utilize modern JavaScript and CSS frameworks, such as Bootstrap and Tailwind, to create responsive, user-friendly designs.Integrate multi-language support (English and Arabic) across web interfaces, adhering to Right-to-Left (RTL) web design principles for Arabic.Work with REST APIs to ensure smooth data integration between client-side and server-side components.Design, develop, and optimize SQL Server databases, collaborating with database administrators to ensure data consistency and performance.Create and manage master-detail transaction applications.Provide technical leadership and SharePoint best practices to ensure continuous platform improvement.Troubleshoot, debug and optimize applications for speed and scalability.Participate in code reviews and conduct unit testing to ensure quality standards are met.Apply knowledge of low-code/no-code development platforms like Microsoft Power Apps or other rapid development tools to deliver quick solutions.Client Saide Development:Expertise in modern JavaScript frameworks (React, Angular, Vue.js).Proficient in HTML5, CSS3, and responsive design (Bootstrap, Tailwind CSS).Strong knowledge of AJAX, jQuery, JSON, and API integration.Experience with client-side APIs (REST, SOAP).Server Side Development:Proficient in C# and ASP DotNET for server-side logic.Experienced with SharePoint API and SPFx for custom solutions.Knowledgeable in SQL Server and T-SQL for database development.Low Code No / No Code Development:Familiar with low-code/no-code platforms (Microsoft Power Apps, Power Automate) for automating workflows.Strong experience in custom SharePoint development (SharePoint Online, 2016/2019).Knowledge of SharePoint Designer, Web Parts, Workflows, and Permissions.Experienced in developing Single-Page Applications using React or Angular.Proficient in managing master-detail relationships in web apps.Experience in multi-lingual applications (English, Arabic) with Unicode and RTL design principles.Proficient in version control systems (Git, TFS) for source code management.

Posted a year ago

Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.We are recruiting an Assistant Underwriting for our client, based out of their Dubai office.The Property Underwriting Assistant supports the underwriting team by providing administrative and technical assistance throughout the underwriting process. The role requires attention to detail, organizational skills, and an understanding of insurance policies and procedures. The assistant will work closely with underwriters, brokers, and other internal teams to accurately process and manage property insurance applications and policies.1. Administrative Support:Prepare and maintain underwriting files, including data entry and document management. Assist in processing new business submissions, renewals, and endorsements. Ensure all documentation is complete, accurate, and compliant with company standards and regulatory requirements.2. Underwriting Assistance:Review of assigned renewal policies, gather and analyze information, such as property values, risk factors, and prior loss history .Assist underwriters in evaluating risks and determining coverage terms, limits, and pricing.3. Communication and Coordination:Liaise with brokers and BDUMs to resolve questions and obtain necessary information. Ensure timely communication of policy status, changes, or approvals.5. Compliance and Policy Adherence:Ensure all tasks comply with company policies, procedures, and regulatory requirements. Support the maintenance of accurate records for audits and quality assurance reviews.

Posted a year ago