To create a unique point of contact for our stars, prior, during and after their stay. Ensure that all preferences and requests are anticipated and met. Offer undivided attention to all stars visiting Paramount Hotel Dubai and build lasting relationships by following our core values.Comprehensive knowledge of the Hotel, including all departments, services and outlets.Ensure the lobby is clean, the furniture and newspapers look presentable at all times.Conduct hotel tours every time it is required.Assist reception with arrival welcome amenities (wet towels, welcome drink) for checking in guests.Keep track of pending orders and monthly requisition costs.Attend daily shift briefings and monthly communication meetings.Check the arrivals detailed report for the following day and day after to highlight special requests.Check guests profile and identify repeat guest.Raise purchase orders and requisition for guest supplies and office supplies. and Check and action traces in Opera on arrival and departure as well as setting traces sensibly at all times.Update guest preferences and guest feedback in Profile Notes.Prepare welcome letters for all arriving guests and Prepare special occasion cards (i.e. Birthday, Anniversary, Honeymoon) and deliver to the respective rooms.Check inspected rooms prior to arrival and ensure they are set up according to guest preferences.Upsell hotel facilities.Perform any related duties and special projects as requested by Management.

Organise and prepare all new starter packs for new employees. • Assist in the planning and scheduling of training programs, workshops, and focus groups. • Coordinate logistics for training sessions, including booking through our internal system , arranging materials, and managing registration. • Maintain and update training materials and resources. • Ensure that all training materials are accessible to the relevant parties.. • Collect feedback from training participants to assess the effectiveness of programs. • Generate reports on training activities and attendance for management review

Hey there!Are you one of those creative minds? A character, a storyteller?Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?Join the audition and start scripting your own story at Paramount Hotel Midtown!Job Purpose:Spa Therapists are responsible for making sure our customers are always receiving an outstanding customer service experience that has them eager to return. Spa Therapists maintain a strong working relationship within the spa team to boost morale and maintain company’s standards, goals and objective. They keep their treatment room & general spa areas in immaculate condition and are always well presented, prepared and organized.Job Responsibilities:To be always punctual and prepared in advance of treatment arriving no later than 15 minutes prior to the shift in accordance with company policy.Be flexible, accommodating and understanding of operational needs, branch assignments & shift scheduling including extending hours and changing days off as and when requested.Be aware of all treatment offered and any promotion on offer at any given time by ensuring you attend scheduled briefing and request access to the briefing document if necessary.Actively participate in assisting guests, cleaning, and arranging the spa, inventory counts and meeting and greeting the clients from check in to check out, at all times.Comply with set arrangements for the opening and closing of the treatment room following set standard and work together and promote teamwork amongst your colleagues.Assist in maintaining correct stock levels of products used within treatments following set standards in all treatments always minimize wastage.To keep accurate records and always comply with Spa policies and procedures.To ensure that the treatment room is at all times set to Spa standard, with all products, linen and equipment prepared for the shift ahead.Maintain your treatment rooms to the highest standard of cleanliness and following all set up procedures as per your training.Any other tasks assigned by Producer Spa