• Responsible for developing test plans, test designs and test executions for all development projects.• Design and execute GUI, functional, regression, security, performance, and device compatibility-related test cases on various operating systems e.g. iOS, RIM, Android, Windows, etc. using various devices, thereby ensuring plans are complete with validating testing.• Focus on usability and user experience testing.• Understand business and functional requirements of applications to develop, validate, and implement test plans and test cases.• Execute, track, and report on the test plans and cases.• Contribute to the software quality assurance function and perform final signoff as a condition for production releases.• Analyse results to identify focus and improvement areas and provide reports to superiors.• Provide post implementation support for validating production issues and incidents.• Create test artifacts for all applications related to Change Requests• Effectively work with Solution Architects and developers to meet deliverables deadlines.• Coordinate and review test plans, thereby ensuring plans are complete to validate testing.• Contribute to the software quality assurance function and perform final signoff as a condition for production releases.• Conduct peer reviews and walkthroughs for all the testing deliverables.• Review testing analysis results, prioritize focus and improvement areas and communicate status to the team members and Business Units.• Key point of interaction for post implementation support for validating production issues and incidents.• Manage test artifacts for all applications on process and business unit levels.• Monitor and extract metrics based on execution and defect data, suggesting improvement plans.• Build and optimize test approach and strategy.• Ensure the testing process incorporates domain and business scenarios and data.

We are looking for a skilled Database Administrator with expertise in PL/SQL to join our team. The ideal candidate will be responsible for ensuring the performance, integrity, and security of the database. They will also play a key role in planning, implementing, and maintaining database systems to meet the organization's needs. This is an excellent opportunity for an experienced professional to contribute to the success of our IT operations in Dubai.Responsibilities:- Design and implement database systems in line with business requirements- Optimize and maintain database performance and security- Troubleshoot and resolve database issues- Develop and maintain database documentation and standards- Collaborate with other IT professionals to ensure smooth operation of the organization's database systems- Manage and monitor database backups and recovery processes

- Providing remote support for our customers (Microsoft OS)- Working through tickets on our Salesforce CRM system- Answering inbound support calls- Ensuring systems are secure and updated- Resolving Windows 7/10/11 and Mac OS software issues- Resolving issues with connected devices, printers, scanners etc- Maintaining and monitoring customers network and backup using the RMM- Providing excellent customer service- Working to SLA’s