Actively pursue and identify new sales opportunities within the satellite communications in the maritime industry.Build and maintain strong relationships with existing and potential clients, ensuring their needs are met and exceeded.Present and demonstrate our products and services to potential customers, both online and in person.Achieve and exceed sales targets set by management, contributing to the overall growth of the company.Work closely with marketing and product teams to align strategies and ensure a seamless customer experience.Conduct market research to identify trends, competitors, and customer needs, providing insights to inform business strategies.Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system.

Work closely with the customer-side IT Team in handling all outages and critical incidences.Manage routine systems updates and patches.Classify tickets and resolve issues in a timely manner.Report to management any issues requiring escalation or participation from other teams (provisioning, support, infrastructure, or development).Handle customer data under applicable data privacy policies.