Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting Car Rental Sales Agents for our client based in Abu Dhabi

Salary: AED 3,800 + Commission + Company Transportation

Key Responsibilities:

• To handle daily confirmed/ pre-booked reservations & walk in clients.
• Opening & Closing of Rental Agreements
• Entering RA details into the TARS- RTA system on time.
• Coordinating with Airport drivers and Drivers’ Supervisors on shift to make sure vehicles are available on time at the parking bays 1 hour before the confirmed reservation timings.
• Checking the vehicle availability reports and off- hires to ensure confirmed vehicles are available at locations as per reservations. This is to avoid giving any upgrades or downgrade vehicles to customers during peak /off peak time. Daily coordination with Fleet Operations team
• Upgrades to be provided to the client if he/she is convinced and willing to pay for the difference. For downgrades the amount will be reimbursed in case the vehicle is not available for the confirmed reservation. This be then later be replaced with original vehicle once available.
• Making sure NRM movements are updated if in case vehicles are forwarded for service, accident repair, tyre / battery changes etc
• submit daily, weekly and monthly reports as per KPI’s set to achieve targets set for locations
• To make sure all procedures on the RA is followed while obtaining customer details before closing the RA and submitting to Accounts Dept.
• To offer only approved discounts to customers and follow all procedures related to the type of booking/ vouchers produced by customers at the location
• Desk location is well maintained as per Budget Intl standard. Promotions and discounts are displayed accurately on the LED screens
• Report any misbehavior from staff and clients on time to the Sales Manager- rental locations on time
• Assist customer for all their additional requirements when on the counter like GPS, baby seats, refreshments, luggage, key hand over etc.
• Forward any lease queries to the Leasing Manager or Executives by mail with all customer contact information.