Air Shipment Expertise: Handle air shipment processes, ensuring timely and efficient execution. Familiarity with documentation, customs, and regulatory requirements is essential.
Pricing Procedures: Develop, evaluate, and manage pricing strategies for air freight services. Provide accurate and competitive pricing solutions to clients while maintaining profitability.
Customer-Oriented Service: Deliver exceptional customer service by addressing client queries and resolving issues effectively. Ensure customer satisfaction throughout the shipment cycle.
Cross-functional Collaboration: Work closely with operations, sales, and logistics teams to ensure seamless coordination in managing client shipments and pricing queries.
Market Awareness: Keep abreast of market trends, pricing changes, and competitor activity in the logistics industry to ensure competitive edge.