Event Client Relationship Manager (CRM)
Media Work
- Serve as the primary liaison between the company and high-end clients, ensuring their needs are met with precision and excellence.
- Build and maintain strong, lasting relationships with high-profile clients across various industries.
- Understand client needs and objectives to deliver tailored event solutions that meet their goals.
- Coordinate with internal teams to ensure seamless execution of events, ensuring alignment with client requirements.
- Manage client communication pre-, during, and post-events, ensuring timely responses and resolution of concerns.
- Collaborate with internal stakeholders, including the creative, production, and logistics teams, to ensure flawless event execution.
- Provide clients with event updates, timelines, and relevant documentation.
- Ensure all client requests and changes are incorporated efficiently into the event planning process.
- Monitor and assess client satisfaction, gathering feedback for continuous improvement.
