Prepare quotations and proforma invoices, providing all relevant information required by customers.
Actively work to ensure orders progress, including obtaining price and credit approvals and securing product allocation.
Collaborate with shippers and transloaders to execute bookings, ensuring timely payment to vendors, suppliers, and service providers.
Execute required export documentation for multiple accounts at various stages of completion in a highly time-sensitive environment.
Manage multiple lines of communication between suppliers, shippers, customers, and internal parties, maintaining details and relaying pertinent information.
Obtain export certificates from various government agencies in compliance with each shipment.
Ensure compliance with customs, export, applicable foreign trade/importation laws, as well as relevant federal transport regulations.
Initiate timely invoicing and collaborate closely with the accounting department to ensure billing accuracy.
Identify risks and opportunities when developing logistics plans and freight estimates for super loads and complex international shipments, ensuring cost-effective, safe, and efficient transportation of the company’s products.
Process freight claims and customer complaints, reviewing, preparing, and invoicing for payment, and audit export files for compliance, scanning them into the database.
Handle secretarial, accounting work, and other relevant tasks as assigned by the manager.
