Supervising the front desk operations and ensuring smooth check-in and check-out processes for guests.
Handling guest complaints and resolving issues in a timely and satisfactory manner.
Training and mentoring front desk staff to provide excellent customer service and uphold hotel standards.
Monitoring and managing room availability, reservations, and occupancy levels.
Maintaining accurate records and reports related to guest services and front desk operations.
Coordinating with other departments to ensure seamless guest experiences.
Assisting in creating and implementing front desk policies and procedures.
Ensuring compliance with health, safety, and security regulations.
Assisting in budgeting and cost control measures for the front desk department.
Keeping up-to-date with industry trends and developments to enhance guest experiences.

Minimum education level of a high school diploma or equivalent.
Preferred qualifications include a degree in hospitality management or a related field.
At least 2-3 years of experience in a front desk or guest service role in a hotel.
Certifications in hotel management or customer service are a plus.
Preference for candidates with experience in luxury or upscale hotels.
Fluency in English is required, additional languages are a plus.

Salary - 2200 - 2500 inclusive of all. No food and accommodation provided.

Supervising the front desk operations and ensuring smooth check-in and check-out processes for guests.
Handling guest complaints and resolving issues in a timely and satisfactory manner.
Training and mentoring front desk staff to provide excellent customer service and uphold hotel standards.
Monitoring and managing room availability, reservations, and occupancy levels.
Maintaining accurate records and reports related to guest services and front desk operations.
Coordinating with other departments to ensure seamless guest experiences.
Assisting in creating and implementing front desk policies and procedures.
Ensuring compliance with health, safety, and security regulations.
Assisting in budgeting and cost control measures for the front desk department.
Keeping up-to-date with industry trends and developments to enhance guest experiences.

Minimum education level of a high school diploma or equivalent.
Preferred qualifications include a degree in hospitality management or a related field.
At least 2-3 years of experience in a front desk or guest service role in a hotel.
Certifications in hotel management or customer service are a plus.
Preference for candidates with experience in luxury or upscale hotels.
Fluency in English is required, additional languages are a plus.

Salary - 2200 - 2500 inclusive of all. No food and accommodation provided.