Roles & Responsibilities
- Understand current business process and identify business requirements via GAP analysis
- Analyse data and reports to provide recommendation for corrective actions
- Work independently with subject matter experts within the organisation to define concepts and take ownership for the direction of process owners
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Drive to eliminate the silos between operations, technology and support teams in any initiatives
- Be able to work with cross functional organization to build a sense of shared ownership and minimizes potential resistance
- Lead and draft the key processes and operational SOPs having financial implications with clear delegations and authorities
- Review the Tier-1 integration with Global aftersales and drive the operational effectiveness of the underlying processes including reporting, approval matrices, review mechanisms, etc. and drive the supporting functions
- Support the Sr. Financial Controller in resolution of the outstanding internal audit recommendations
- Successfully engage in multiple projects simultaneously