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Receptionist - Arabic Speaker

Dulsco

Job Type

Full-time

Work Type

On-Site

Location

Dubai, UAE

Experience

2 - 5 years
  • Greet members and guests with a smile, provide accurate information on club policies, membership, and events.
  • Maintain professional appearance, conduct, and hygiene, ensuring staff adhere to the same standards.
  • Familiarize and address members by name, enhancing personalized service.
  • Handle guest appointments, direct visitors, and manage messages for management efficiently.
  • Maintain sufficient supplies at the reception, including brochures and membership forms.
  • Address and report guest complaints courteously, escalating to supervisors when necessary.
  • Manage reservations and cancellations, ensuring callers are informed of policies and details.
  • Maintain cleanliness and order in the reception area, liaising with housekeeping as needed.
  • Collect payments when Accounts is unavailable and ensure accurate record-keeping.
  • Support co-receptionists, handle lost-and-found items, and follow up on borrowed items.